11 Technical Process Jobs in Ghaziabad

Job Title: Inbound Customer Support Executive (Technical Support).

Company: iEnergizer

Location: Noida, India

Salary: Upto 25,000 INR CTC

Employment Type: Full-Time, Permanent

Education: Minimum Graduate (B.Tech/BE, BCA, BSC or 12+3 Yrs Diploma)

Reach out to: Contact Person- HR Shivam

Contact no- 8447354810(WhatsApp Only)

Address- iEnergizer, Noida Sector 60, Nearest Metro station-59. (Carry your CV and Aadhar Card)

Job Description: iEnergizer is seeking enthusiastic and dedicated individuals to join our dynamic team as Inbound Customer Support Executives. As a Customer Support Executive, you will be responsible for providing exceptional service to our customers via inbound calls, addressing their queries, resolving issues, and ensuring overall customer satisfaction.

Responsibilities:

• Handle inbound calls from customers with professionalism and empathy.
• Listen attentively to customer needs and provide appropriate solutions.
• Respond to customer inquiries regarding products, services, and general company information.
• Resolve customer complaints and escalate complex issues to the appropriate department if needed.
• Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
• Keep accurate records of customer interactions and transactions.

Requirements:

• Graduates from any discipline.
• Excellent communication skills in English (both verbal and written).
• Ability to multitask, prioritize, and manage time effectively.
• Strong problem-solving skills and attention to detail.
• Previous experience in customer service or call center environment is preferred but not required.
• Willingness to work in a fast-paced environment and flexible to work in rotational shifts if required.

Benefits:

• Competitive salary package with attractive incentives.
• Comprehensive training program to enhance your skills and knowledge.
• Opportunity for career growth and advancement within the company.
• Friendly work environment with supportive team members.

If you are passionate about providing exceptional customer service and ready to embark on a rewarding career journey, we would love to hear from you! Apply now to join our team at @iEnergizer and make a difference in the lives of our customers.

Reach out to: Contact Person- HR Shivam

Contact no- 8447354810 (WhatsApp Only)

Address- iEnergizer, Noida Sector 60, Nearest Metro station-59