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22 Oracle Technical Analyst Jobs
Technical Analyst 3-Support
Oracle
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Analyze the spike alerts raised for customer degradation and do event correlation and work towards identifying the cause and recommend remediation to the clients. Work with product teams for defects introduced due to software fixes.
- Monitor client upgrades, identify new issues post upgrade and work on improvement plan to ensure better client experience.
- Understand the release process and monitor validation partners, flag issues that can have cross client impact and work with product teams to ensure these gets resolved.
- Handle client escalation, identify areas that needs improvement and create improvement plans.
- Daily monitoring for targeted customer reliability metrices.
Skill sets
- Good analysis skill for correlation multiple data points and customer domain events
- High proficiency with SQL and database management, should be able to create complex queries based on business requirement.
- Hands on usage experience with PowerBI, tableau
- Exposure to Python is added advantage
- Exposure to having worked on global client escalations.
- Exposure to customer domains, operations and data is important.
- Excellent communication skills, with an ability to translate data into actionable insights
Employment Type: Full Time, Permanent
Read full job descriptionOracle Interview Questions & Tips
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What Technical Analyst at Oracle are saying
Rating based on 25 Technical Analyst
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
Likes
Excellent work life balance, values employees & their choices
- Salary - Good
+3 more
Dislikes
Very limited growth opportunity, slow promotion cycles
- Skill development - Poor
+2 more
Technical Analyst salary at Oracle
reported by
231
employees
₹4.7
L/yr - ₹15.3
L/yr
9%
less
than the average Technical Analyst Salary in India
View more details
What Oracle employees are saying about work life
based on 5.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Oracle Benefits
Submitted by Company
Career development and internal mobility Health and well-being Financial security Benefits that suit your lifestyle
Submitted by Employees
View more benefits 
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Bengaluru, KARNATAKA, 560 066
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