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3 Tech Tonics Jobs

Last Mile Excellence Specialist

1-2 years

₹ 2 - 3L/yr

Gurgaon / Gurugram

1 vacancy

Last Mile Excellence Specialist

Tech Tonics

posted 1mon ago

Job Role Insights

Job Description


Job Summary:
We are seeking a Last Mile Excellence Specialist to optimize and improve our last-mile delivery processes. This role focuses on enhancing efficiency, reducing costs, and ensuring exceptional customer satisfaction through data analysis, process improvements, and collaboration with key stakeholders.

Key Responsibilities:

  • Optimize last-mile delivery operations for efficiency and cost-effectiveness.
  • Monitor and report on performance metrics (KPIs) such as on-time delivery and customer satisfaction.
  • Drive continuous improvement initiatives in the last-mile process.
  • Collaborate with internal teams and external partners (3PLs, delivery vendors) to streamline operations.
  • Utilize technology and data to improve performance and customer experience.

Qualifications:

  • 3-5 years of experience in logistics, supply chain, or last-mile delivery.
  • Strong analytical, problem-solving, and process improvement skills.
  • Experience with logistics software and route optimization tools.
  • Excellent communication and project management skil

Employment Type: Full Time, Permanent

Read full job description

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