Customer Service Advisor

TECH MAHINDRA IS HIRING FOR INTERNATIONAL VOICE PROCESS (UK & Australia)

Location: Yerawada, Pune, Maharashtra

Job Type: Full-time

About the Role:

We're seeking talented customer service professionals to join our international voice process team, handling inbound/outbound calls for UK and Australia clients.

Key Responsibilities:

- Provide exceptional customer service

- Resolve customer queries and concerns

- Achieve daily and monthly targets

- Escalate issues as necessary

Requirements:

- Excellent English communication skills

- Ability to multitask and prioritize

- Good listening skills and attention to detail

- Basic computer skills

- Flexibility to work in rotational shifts

- Good technical knowledge and aptitude for technical support roles

- Sales acumen with the ability to achieve targets for sales roles

- 6 months+ voice experience in BPO (HSC/Graduate) or 1 year+ international BPO experience (SSC)

Salary & Benefits:

- UK Voice: Up to ₹4.5 LPA

- Australia Voice: Up to ₹5.5 LPA

- Free cab facilities (within the boundaries as well nodal points)

- Attractive incentives

- Quick onboarding process

- Opportunity to work with renowned company

Contact:

Kunjal Joshi

Phone: 9765540112

Email: Kunjal.Joshi@TechMahindra.com

Immediate joiners preferred