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3.5

based on 33.8k Reviews

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382 Tech Mahindra Jobs

Customer Support Executive Bell Canada Noida

0-4 years

₹ 3.5 - 4.25L/yr

Noida

20 vacancies

Customer Support Executive Bell Canada Noida

Tech Mahindra

posted 16d ago

Job Role Insights

Flexible timing

Job Description

0Role & responsibilities

Provide Voice support customer services for residential, business, contractors, and customers.
- Interact with international customers and various departments for effective problem resolution.
- Demonstrate proficiency in key customer service concepts like empathy, sympathy, First Call resolution, and C-SAT.
- Possess a good understanding of Basic computer, Internet, and Telecommunication.


Preferred candidate profile

- Strong problem-solving abilities to address escalated issues.
- Willingness to work in 24/7 shifts.
- Display empathy and patience in handling customer inquiries and complaints.

- Graduates/Undergraduates both are eligible.

- Fresher & experienced both can apply.


Perks and benefits

**Shifts:** 24*7 shifts in US Timezone
**Transportation:** Both sides cab facility
**Location:** Sector 81, Noida
**Salary:** Up to 4.25 LPA



Interested candidates can send their resume on below WhatsApp number:

7827088723 - Anamika

8708035136 - Vishal

(Do not call directly)


Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Customer Support Executive roles with real interview advice

Top Tech Mahindra Customer Support Executive Interview Questions

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my cli ... read more
Q2. Do you have aadhaar card with phone number linked with it?
Q3. 1.what is customer support?
View all 26 questions

What people at Tech Mahindra are saying

3.4
 Rating based on 795 Customer Support Executive reviews

Likes

Tech Mahindra is a good company with some good people.

  • Skill development - Good
    +1 more
Dislikes

Tech Mahindra's policy is not good for movement of the process. Salary will remain the same if your process is high in salary values.

  • Job security - Bad
    +1 more
Read 795 Customer Support Executive reviews

Customer Support Executive salary at Tech Mahindra

reported by 2.9k employees
₹0.8 L/yr - ₹6.5 L/yr
6% less than the average Customer Support Executive Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 33.8k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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Noida Office
A - 6, Sector - 64, Noida 201301 (Uttar Pradesh) India Noida
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Noida Office
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