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43 Tech Mahindra Jobs in Mumbai

Hiring For Auditor(Risk and Com) at Kolkata, Pune and Mumbai

3-8 years

Kolkata, Pune, Mumbai

3 vacancies

Hiring For Auditor(Risk and Com) at Kolkata, Pune and Mumbai

Tech Mahindra

posted 2d ago

Job Description

For any queries contact- 9354498578

or mail resume on- ap00841743@TechMahindra.com


Roles and Responsibilities:-


  • Interacts with clients, delivery project teams, support functions and ISG as Single Point of Contact for all compliance related issues
  • Responsible for compliance and SOW compliance for the account and ticket level fraud
  • Responsible to implement a framework for structured risk assessment to uncover risks and vulnerabilities pertaining to of process and policy compliance and SOW
  • Perform regular audits on operations and aligned support functions to ensure compliance to QMS, ISMS, Data privacy and BCP
  • Assists in contract review in areas of QMS, ISMS, Data privacy and BCP as well as in change management
  • Establish a control plan which includes heuristics and sampling techniques to ensure adequate detectability to cover all risk areas.
  • Execution of regular transactional audits to uncover and control transactional fraud
  • Set up and drive zero tolerance policy for the account.
  • Publish weekly and daily compliance dash boards
  • Delivers process improvement projects targeting improvement of compliance controls using structured process improvement techniques (Lean, Six sigma, PDCA etc.)
  • Works with the site/client team in developing project specific process documentation & upholding compliance in all organizational standard procedures and policies (i.e. Model of Excellence, InfoSec, Physical Security, Visitor Processing, operational processes, business reviews, etc.)
  • Co-ordinates QMS, ISMS, Data privacy and BCP audits both internal as well as external including client audits
  • Handles a team of Compliance analysts
  • Ensures that employees in delivery and aligned support functions aligned to the account are trained in compliance controls and practices

Applicants Specifications & Qualification:

  • Graduation (any discipline) with 5 to 8 years of overall experience with primary experience in tech support/telecom processes/retail BPO operations
  • Deep domain understanding of risk management, compliance techniques and tools
  • Certified Lead auditor or Internal auditor for ISO 27k and implementation experience in delivery projects
  • Exposure to ISO 22301, ISO 27701 and ISO 9k and
  • Experience in performing internal audits against these standards and SOW audits, co-ordination for client audits and certifying body audits
  • Strong business acumen and the ability to develop and deliver rigorous analysis to quantify business case scenarios, options and risks
  • Demonstrate excellent communication skills; ability to present ideas and solutions in a logical and articulate manner with the self-confidence to work with Senior Executives
  • Ability to work within challenging environment with tight delivery timelines
  • Out of the box thinker to develop tools and processes for best utilization of resources.
  • Highly assertive with Strong conflict management skills.
  • Ability to manage team of TLs and QAs and remote workers
  • Self-motivated Team player
  • Excellent skills on Risk assessment tools like FMEA/Excel/Quality Tools / Data Analysis /Analytical Skills /Reporting.


Employment Type: Full Time, Permanent

Read full job description

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What people at Tech Mahindra are saying

Auditor salary at Tech Mahindra

reported by 5 employees
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₹1.1 L/yr - ₹5.2 L/yr
32% less than the average Auditor Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 35.2k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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