Marketing & Sales Manager 2

• Identify, connect and build strong relationships with the customers and grow the business together.

Generic expectations:

• Be punctual to office everyday; Check in before 09:30am Mon-Sat
• Be presentable and wear the office uniform everyday
• Be aware of all the products, processes and team members
• Customer centric mindset and problem solving attitude
• Good Communication skills

Responsibilities:

• Strong knowledge of the construction material products, pricing, processes,and people
• Visit new and existing customers across different places and maintain strong rapport
• Bring in additional insights based on the evolving needs of customers and competition
• Deliver on the sales and collection targets at Customer, Product and region level.
• Comply with the company processes
• Liaise with all team members internally and delivering top quality service to customers
• Success metrics:
• Absolute and % increase in sales
• Absolute and % increase in collection
• Absolute and % increase in new customer acquisition
• % punctuality in attendance
• Nr of Appreciations/Complaints impacting the customer and company