SDR Team lead

About Us: Cleartax is a leader in Enterprise SaaS solutions for Tax Compliance and Supply Chain management. As we expand our footprint in the Middle East, we are seeking an experienced and dynamic Team Lead - Sales Development to manage our Sales Development Representative (SDR) team. This role focuses on driving growth in the Middle East market, especially in KSA and UAE, by building and managing a high-performing team responsible for both inbound lead qualification and outbound outreach. We are specifically looking for candidates with international sales development experience and a proven track record of executing and managing outbound lead generation efforts targeting large enterprises. Key Responsibilities Team Leadership and Coaching Lead and mentor a team of 5+ SDRs focused on inbound lead qualification and outbound lead generation efforts. Train and coach the team to develop effective outreach strategies targeting CXOs, Tax Heads, and Finance Heads in large enterprises. Foster a high-performance team culture by setting clear goals, providing actionable feedback, and encouraging continuous skill development. Sales Development Processes and CRM Management Establish and optimize sales development processes using CRMs like Salesforce to ensure streamlined lead management, tracking, and reporting. Ensure accurate data entry and maintenance of the sales development pipeline for seamless collaboration with sales teams. Middle East Market Execution Implement outbound lead generation strategies specifically tailored to the unique business environment of the Middle East, with a focus on KSA and UAE. Leverage prior experience in executing and scaling sales development functions to drive success in the region. Guide the team in crafting personalized outreach to engage senior decision-makers (CXOs, Tax Heads, Finance Heads) effectively. Ensure Cleartax is positioned as a leader in SaaS solutions through consistent, high-quality engagement efforts. Inbound Lead Qualification Oversee the qualification of inbound leads generated from marketing and other channels, ensuring a strong pipeline of high-potential opportunities. Performance Tracking and Reporting Track team performance against KPIs, including pipeline growth, lead quality, and conversion rates. Prepare detailed performance reports for senior leadership, identifying trends, opportunities, and areas for improvement. Qualifications and Requirements Experience: 5-8 years of experience in sales development or business development, with at least 2+ years managing teams of 3 or more SDRs. Proven success in international sales development roles, particularly in enterprise SaaS or similar solutions. Experience with outbound lead generation targeting large enterprises, preferably in the Middle East market (KSA and UAE). CRM Expertise: Strong proficiency in setting up and managing sales development workflows using CRMs like Salesforce. Outbound Sales Development Skills: Demonstrated ability to train and coach SDR teams for outbound outreach to senior decision-makers. Regional Knowledge: Familiarity with the Middle East business environment, including cultural nuances and business practices, is highly desirable. Language Skills: Proficiency in Arabic is a bonus but not mandatory. Education: Bachelor s degree in Business, Marketing, or a related field; MBA is a plus. What We Offer Competitive salary and performance-based incentives. Opportunity to work with a rapidly growing SaaS company in a high-impact leadership role. Exposure to international markets and professional development opportunities. A collaborative, inclusive, and innovative work culture