Incident Manager (Delhi)

Hi,

We have excellent opening for the position of Incident Manager (Level 2)

Qualification: Any graduate

Experience: 5 to 9 Yrs

Job Location: Delhi

Job Description:

Incident Management:

Proactive & Reactive

- Lead the response to major incidents and ensure effective coordination and communication among all stakeholders.

- Drive incident calls, providing clear direction and updates to all involved parties.

- Collaborate with Technical teams, business units, and external vendors to troubleshoot incidents.

- Record all the incident details, actions taken, and resolutions in the incident management system.

1 Manage all the agreed SLA and KPI's

2. The candidate must be ITIL4 certified.

3. Should have good communication skills (Written and Verbal)

4. Work location - Delhi (Gurgaon).

5 Working days- Monday to Saturday

If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com

Experience

Current CTC

Expected CTC

Notice Period

About Company:

Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa.

Founded in 1987 by Ranjan Chopra, an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades.

With a turnover of 3000+ Cr, having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years.