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53 Tata Teleservices Jobs
Team Lead - Carrier Collections
5-7 years
Bangalore / Bengaluru
1 vacancy
Team Lead - Carrier Collections
Tata Teleservices
posted 10hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Key Relationships/Key Customer External: Customer Internal : Service Assurance, Dispute resolution, Billing, Sales, Relationship Managers Span of control: Geographic : South ( Bangalore- Base Location, TN, KL, AP, TS)- PAN India Carrier Customer may also be allocated No
- of reports (direct & indirect)- if any : Why position existsFor Effective Followup, reconciliation and Collections on receivables of Carrier
- Customers billed dues Job Responsibilities Submission of Invoices and follow up with customer to recover dues within defined payment terms Submission of SOA to customer and obtain balance confirmation on periodic basis Timely capturing and addressing customer issue on Time
- to ensure timely resolution Account Level Tracking of Outstanding & Receivable to enable any requirement of reconciliation with customer Closure of customer s billing issues through Cross functional support
- Key Result Areas Ensure to Achieve Collections targets Ensure to Achieve Bad debt targets Ensure to Achieve Bad Liquidation of Credit Balance targets Necessary Preferred Skills/ Capabilities and competencies
- Good Communication Skills Telecommunication Industry Work Experience
- Collection/Dispute resolution Background Udnerstanding of Telecom Products/ Kenan Billing system MS Office Collection for Enterprise Segments
- Qualification Bachelors Degree Post Graduate in Commerce/MBA Overall Work Experience 2-3 Years 5+ Years Age (Optional) 25-32 Years Essential Requirement Collection Experience Behavioural Attributes Communication, Conflict resolution Prefered Industry Telecommunications
Employment Type: Full Time, Permanent
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What people at Tata Teleservices are saying
Rating based on 10 Team Lead
reviews
Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
Salary on time, national holidays
Worst management, they won’t allow you to take leave
- Salary - Bad
Team Lead salary at Tata Teleservices
What Tata Teleservices employees are saying about work life
Tata Teleservices Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Cafeteria 
Team Outings 
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