Barista

Job Specifics:

• Organization: TATA Starbucks Pvt. Ltd.
• Job Title: Flexi Barista
• Band: Apprentice / Barista

Summary of Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks.
• Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
• Welcomes and connects with every customer.
• Delivers legendary customer service to all customers by acting with a customer comes-first attitude.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Protects employees and customers by providing a safe and clean store environment.
• Follows store policy and procedures for operational flow at each station.

Purpose and Scope of position:

• This position contributes to our success by:
• Providing legendary customer service to all customers.
• This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
• Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles.