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Sr. Engineer - Managed Hosting & Security Services
3-5 years
₹ 4.2 - 15.236L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Chennai
1 vacancy
Sr. Engineer - Managed Hosting & Security Services
Tata Communications
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
Major Responsibilities:
Manage the Perimeter Security technologies deployed by Tata Communication on client infrastructure including Firewall, Proxy, 2FA, etc.
Handle change and support requests from customers
Perform initial troubleshooting on issues and escalate to shared SOC team as needed via portal, email or phone.
Follow up requests and incidents for resolution and ensure client is communicated regularly
Establish good working relationship with the stakeholders on the client side
Send regular reports on the tasks performed to the TCL Manager
Provide hands and feet support for the remote team inside the client infrastructure for troubleshooting and other activities.
Work with vendors to resolve internal and customer issues in a timely manner
Support client on their regular office days. Candidate would also be expected to be flexible with timings to support issues and major activities like upgrades or maintenance.
Experience and qualification
Bachelor s degree in engineering or equivalent
3-5 years of Experience in Networking and Perimeter Security. Good knowledge in Firewalls, Proxies and in Two Factor Authentication
Technical Skills:
Candidate should have handled at least any two of the Firewall products. Cisco, Checkpoint, Palo Alto, and FortiGate,
Experience with any of these Proxy products Bluecoat or Zscaler.
Understanding of security landscape and different tools used
Good Communication and interpersonal Skills are mandatory.
Industry certifications in the above products would be an added advantage.
Familiarity with ITIL framework would be an advantage
Major Responsibilities:
Manage the Perimeter Security technologies deployed by Tata Communication on client infrastructure including Firewall, Proxy, 2FA, etc.
Handle change and support requests from customers
Perform initial troubleshooting on issues and escalate to shared SOC team as needed via portal, email or phone.
Follow up requests and incidents for resolution and ensure client is communicated regularly
Establish good working relationship with the stakeholders on the client side
Send regular reports on the tasks performed to the TCL Manager
Provide hands and feet support for the remote team inside the client infrastructure for troubleshooting and other activities.
Work with vendors to resolve internal and customer issues in a timely manner
Support client on their regular office days. Candidate would also be expected to be flexible with timings to support issues and major activities like upgrades or maintenance.
Experience and qualification
Bachelor s degree in engineering or equivalent
3-5 years of Experience in Networking and Perimeter Security. Good knowledge in Firewalls, Proxies and in Two Factor Authentication
Technical Skills:
Candidate should have handled at least any two of the Firewall products. Cisco, Checkpoint, Palo Alto, and FortiGate,
Experience with any of these Proxy products Bluecoat or Zscaler.
Understanding of security landscape and different tools used
Good Communication and interpersonal Skills are mandatory.
Industry certifications in the above products would be an added advantage.
Familiarity with ITIL framework would be an advantage
Employment Type: Full Time, Permanent
Read full job descriptionTata Communications Interview Questions & Tips
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People are getting interviews at Tata Communications through
People are getting interviews through
(based on 160 Tata Communications interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
26%
22%
13%
9%
4%
2%
24% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Tata Communications are saying
Rating based on 63 Senior Engineer
reviews
Anonymous · IT Security
in Pune, Maharashtra
Likes
Good environment to work
Dislikes
Nothing as of now. All good
Read 63 reviewsSenior Engineer salary at Tata Communications
reported by
549
employees
with 2-9
years exp.
₹5
L/yr - ₹16.3
L/yr
At
par with the average Senior Engineer Salary in India
View more details
What Tata Communications employees are saying about work life
based on 3.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Tata Communications Benefits
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