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Tata Capital

Compare

4.1

based on 2.6k Reviews

Video summary

838 Tata Capital Jobs

Customer Service Executive - Used Car Loans

Tata Capital Ltd

4.1

based on 2.6k Reviews

5-8 years

Lucknow

1 vacancy

Customer Service Executive - Used Car Loans

Tata Capital

posted 15d ago

Job Role Insights

Flexible timing

Key skills for the job

Auditing Home Loans Compliance Vendor Management

Job Description

Perform the following under the guidance/direction of Supervisor/Manager

With help of Supervisor/ Manager, Identify the customers for protentional Business

Collect the documents from Customers and validate as per the organization norms

Logging the case in the system as per SOP and follow the process for disbursement.

Fulfil - the Sanction ratio as per organisation requirement

Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.

With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them

With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Under Graduate/ Graduate in any discipline

Employment Type: Full Time, Permanent

Read full job description

Tata Capital Interview Questions & Tips

Prepare for Tata Capital Customer Service Executive roles with real interview advice

Top Tata Capital Customer Service Executive Interview Questions

Q1. How many Files do you handle per month and what is average TAT

asked in Senior Manager Credit interview

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Q2. What are the check points have to be observed in both legal and technical report?

asked in Branch Operations Associate interview

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Q3. Which formula do you know in excel Get this value usinhlg vlookup What is vlookup and its argument Use of concatenate formula Extract only d ... read more

asked in MIS Executive interview

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What people at Tata Capital are saying

4.4

Rating based on 84 Customer Service Executive reviews

Anonymous · Sales & Business Development in Rourkela

Likes

Company has good culture but the managers ruin it for the sake of own.

Dislikes

Customer service executives are like no value to company, health insurance coverage is poorest in industry, just a sake of idv 50,000 also with conditions. Promotions based upon your performance and managers choice. No teamwork. No help from managers.