Add office photos
All Filters
931 Tata Capital Jobs
Agent - Call Centre
Tata Capital
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Purpose
Responsible for initiating calls to potential or existing customers for home loan products, leads conversion, meeting performance targets, and delivering excellent customer experiences.
Responsibilities
Core Responsibilities:
Customer Outreach:
Make outbound calls to customers based on assigned leads or data.
Introduce HL /LAP products, services, and offers.
Explain the features and value propositions clearly.
Lead Generation:
Identify customer needs and qualify leads for the sales team.
Document interactions and update customer records accurately.
Sales and Upselling:
Convince customers to purchase or upgrade products and services.
Achieve individual sales targets consistently.
Customer Relationship Management:
Handle objections and resolve queries efficiently.
Reporting and Feedback:
Maintain accurate call logs and activity reports.
Provide feedback to management regarding customer trends and challenges.
Compliance and Quality Assurance:
Adhere to company policies, scripts, and call guidelines.
Ensure compliance with company standards and data protection policy.
Qualification : Graduate , Masters / Postgraduate
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Agent roles with real interview advice
What people at Tata Capital are saying
Rating based on 1 Agent
review
Anonymous · Customer Success, Service & Operations
in Mumbai
There working sence. Management was superb. I learnt many things from there as agent.
- Salary - Good+6 more
Lot of politics.
Agent salary at Tata Capital
What Tata Capital employees are saying about work life
Tata Capital Benefits
Job Training Health Insurance Soft Skill Training Work From Home 
Compare Tata Capital with
Bajaj Finance
HDFC Bank
ICICI Bank
Reliance Capital
Aditya Birla Capital
Mahindra Finance
L&T Finance
Shriram Finance
Edelweiss
Sammaan Capital Limited
IIFL Finance
Muthoot Finance
SMFG India Credit
Home Credit Finance
Piramal Capital Housing Finance
Manappuram Finance
Muthoot Fincorp
TVS Credit
Aavas Financiers
Aditya Birla Finance
Similar Jobs for you
