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931 Tata Capital Jobs

Manager - DSMG

5-9 years

Bangalore / Bengaluru

1 vacancy

Manager - DSMG

Tata Capital

posted 14hr ago

Job Role Insights

Flexible timing

Job Description

  • Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
  • Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it.
  • Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts
  • Conduct asset verifications and possession as per SARFESI / Section
  • process through court receivers.
  • Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
  • Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
  • Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
  • Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
  • Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
  • Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accounts
  • Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company

    Qualification : Post Graduate/Graduate in any discipline


  • Employment Type: Full Time, Permanent

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    What people at Tata Capital are saying

    3.8
     Rating based on 41 Manager reviews

    Likes

    Work life balance

    • Salary - Good
      +1 more
    Dislikes

    No satisfaction of work. Repetitive tasks

    • Promotions - Poor
      +2 more
    Read 41 Manager reviews

    Manager salary at Tata Capital

    reported by 283 employees
    ₹5 L/yr - ₹18 L/yr
    32% less than the average Manager Salary in India
    View more details

    What Tata Capital employees are saying about work life

    based on 2.4k employees
    58%
    50%
    51%
    98%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Tata Capital Benefits

    Submitted by Company
    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Submitted by Employees
    Health Insurance
    Job Training
    Soft Skill Training
    Work From Home
    Cafeteria
    Free Transport +6 more
    View more benefits

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