Customer Service

Identify target areas for prospective business
Pre-screen customer segments as per the organization norms
Ensure the number of log in along with disbursement
Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
Execute sales promotion activities to build customer interest in the TCFSL brand
Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
Ensure vendor empanelment and develop relationships with new vendors.
Develop strong distribution channels
Ensure compliance to all Audit / RBI regulations.