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Quality Supervisor
TaskUs
·
0-5 years
₹ 7 - 4.5L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Mumbai, Navi Mumbai
1 vacancy
Quality Supervisor
TaskUs
posted 2hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Calculation of monthly audit targets and work distribution amongst quality analysts (QAs)
- Drive audit target completion
- Gather inputs from QAs and basis audits for briefings and training needs identification
- Create daily briefing documents for the TLs to cascade to the floor for continuous improvement
- Report performance for aligned span on a daily/weekly/monthly basis
- Based on common customer concerns, suggest process/system improvements with quantified improvement opportunity
- Attend the weekly business review with Campaign TL/OM/client
- Coordinate with training to develop training needs analysis
- Participate in strategic projects for the campaign/LOB Interview, onboard, and train new QAs
- Train aligned span on use of quality tools and analysis from time to time, or as planned by the organization
- Complete weekly coaching sessions with the QAs Complete audit-over-audits for the QAs on the team
- Maintain performance stack rank for QAs; complete quarterly performance reviews and career pathing conversations
- Maintain data related to audits, calibrations, audit-over-audits
- Conduct cross-functional calibration sessions for QAs, Ops, and training
- Maintain change management log for the quality form and rubric
- Drive quality initiatives, contests, and campaigns for the assigned span
- Be updated on process/product knowledge and serve as SME for the campaign/LOB
- Ensure knowledge update of the aligned span
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Quality Supervisor roles with real interview advice
People are getting interviews at TaskUs through
People are getting interviews through
(based on 129 TaskUs interviews)
Job Portal
Walkin
Referral
Company Website
27%
26%
19%
9%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at TaskUs are saying
Rating based on 5 Quality Supervisor
reviews
Anonymous · Operations Support
in New Delhi
Likes
Work life balance
Dislikes
Restrictions too many things
Read 5 reviewsQuality Supervisor salary at TaskUs
reported by
26
employees
₹3.8
L/yr - ₹9.1
L/yr
79%
more
than the average Quality Supervisor Salary in India
View more details
What TaskUs employees are saying about work life
based on 1.4k employees
Flexible timing
Rotational Shift
No travel
Night Shift
TaskUs Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
View more benefits 
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