Team leader

We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how.
If you have previous experience working on the phone, email and live chat customer support roles, then that s a plus in your favor. If you re familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you.

Mandatory - Candidate should have Fintech experience of atleast 18 months