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Operations Manager
TaskUs
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a content moderator it is important for you to know the potential risks related to this type of work . While TaskUs is focused on employee wellness by having counselors on-site, resiliency programming, and other wellness initiatives , exposure to graphic and disturbing content is unavoidable . Some individuals with a sensitivity to viewing graphic or disturbing content may be at risk for developing distress , mental
health symptoms , or , in rare instances , Secondary Traumatic Stress based on the content they are
viewing.
TaskUs reserves the right to reassign content moderators to other TaskUs projects based on staffing needs, employee performance , and other considerations.
In order to help create a community that is safe for all employees , the Resiliency and Wellness Team
takes an active role in the primary prevention of mental health concerns through direct practice efforts , e-learning, skills training, and outreach efforts to the TaskUs community. Our programs seek to raise awareness about psychological issues, challenge ideas that contribute to social inequity, disempowerment, and discrimination, as well as the underlying structures that support them. In addition, our programs empower employees to find and use their voices in a healthy and productive way.
Note: Regular Health and Wellness counseling will be mandated for employees in Content Moderation
roles.
Requirements:
So, what is it were looking for
Since this is an Operations Manager post, wed need someone who already has the skills to even call themselves a Manager. Were looking for someone who has strong interpersonal skills, verbal and
written communication skills and most importantly empathy. Someone who has a high affinity and
cultural awareness of political and social situations regarding the relevant market and region that will be supported.
Someone who has at least three years of related working experience , preferably someone who already knows how the system works -- specializing in customer experience operations and
management.
We need someone who is responsible and has a good track record of meeting and delivering targets . Someone who can articulate him/herself well enough with others, like teammates and clients. We need
someone who can multitask and work in a fast-paced environment . Someone who can lead and is great in analyzing situations and data.
TaskUs devotes considerable resources to the wellbeing of its employees . Being a Bilingual Content Moderator means participating in counseling sessions and other wellness programs :
All employees will attend wellness coaching sessions to ensure awareness of wellness
resources and to ensure job adjustment.
All employees will attend wellness groups
Employment Type: Full Time, Permanent
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People are getting interviews at TaskUs through
People are getting interviews through
(based on 127 TaskUs interviews)
Job Portal
Walkin
Referral
Company Website
28%
24%
20%
9%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at TaskUs are saying
Rating based on 25 Operations Manager
reviews
Anonymous · Operations
in Chandigarh
Likes
Lala company
Dislikes
They claim to be people oriented worst culture seen so far
Read 25 reviewsOperations Manager salary at TaskUs
reported by
175
employees
with 5-17
years exp.
₹6
L/yr - ₹15.2
L/yr
At
par with the average Operations Manager Salary in India
View more details
What TaskUs employees are saying about work life
based on 1.4k employees
Flexible timing
Rotational Shift
No travel
Night Shift
TaskUs Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
View more benefits 
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