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4 Targetbay Ecommerce Solutions Jobs
Technical Support Engineer
Targetbay Ecommerce Solutions
posted 26d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About TargetBay:.
TargetBay is a fast-growing eCommerce marketing automation SaaS company based out of Chennai and Atlanta.
Clients use our products to increase their online sales through our personalized email marketing and reviews technologies.
We have over 3,000 eCommerce companies using our product.
Experience:3 years.
Location:Perungudi, Chennai.
Timing:US Shift.
Job Responsibilities:.
Immediate resolution of technical issues and providing exceptional client assistance.Take ownership of support tickets, adhering to SLAs and resolution time commitments.
Availability for client calls, ensuring prompt responses to technical inquiries. Working exclusively during the night shift (6:00 PM to 3:00 AM). Monitor the health of our systems, services, and campaigns. Becoming highly proficient API Experts to handle complex integration tasks.
Participate in continuous product training to drive improvement in support quality.
TargetBay is a fast-growing eCommerce marketing automation SaaS company based out of Chennai and Atlanta.
Clients use our products to increase their online sales through our personalized email marketing and reviews technologies.
We have over 3,000 eCommerce companies using our product.
Experience:3 years.
Location:Perungudi, Chennai.
Timing:US Shift.
Job Responsibilities:.
Immediate resolution of technical issues and providing exceptional client assistance.
Availability for client calls, ensuring prompt responses to technical inquiries.
Participate in continuous product training to drive improvement in support quality.
Employment Type: Full Time, Permanent
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What Targetbay Ecommerce Solutions employees are saying about work life
based on 6 employees
Flexible timing
Within city
Night Shift
Targetbay Ecommerce Solutions Benefits
Team Outings 
Work From Home 
Soft Skill Training 
Health Insurance 
Job Training 
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