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Lead UX Product Researcher (Vendor)

3-6 years

Bangalore / Bengaluru

1 vacancy

Lead UX Product Researcher (Vendor)

Target

posted 5d ago

Job Description

  • Use your skills, experience, and talents to lead research in the Vendor Management space as you conduct and synthesize research projects, such as: in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online & in-store intercepts
  • Utilize both quantitative and qualitative research methods and know when to use one or the other
  • Support UX leaders with research requests; from scoping initiatives, executing testing needs, and synthesizing findings
  • Be responsible to lead and guide junior researchers on intake, planning, scoping and stakeholder management in the Enterprise UX Research space at Target in India
  • Support product teams (product managers, product designers, engineering) throughout the research project life cycle - recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis
  • Assist the broader Product Research team in keeping our ongoing research library up-to-date and comprehensive

Responsibilities:
  • Serve as a leader throughout the research project life cycle - recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis
  • Provide expert guidance in leading, conducting, and synthesizing qualitative research projects - including, but not limited to: in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online & in-store intercepts, digital ethnographies
  • Lead synthesis and analysis of research findings - activating the insights gleaned through observations and interviews and identifying key opportunity areas in the context of corporate strategic direction
  • Use your influence to identify and pursue user-centric outcomes within and across products
  • Effectively facilitate multiple cross functional working teams and collaborate across multiple design and product teams as well as time zones
  • Guide research process and mentor junior researchers
  • Advance a culture of human-centered practice within UX, product, and engineering teams
  • Build a network of relationships to enable your vision in service of our guest experience and Target as a whole
.
About you:
  • 8-10 year s experience as a product researcher with a strong portfolio showcasing successful case studies
  • Preferred 4-year degree in Anthropology, Social Science, Design Research, Psychology, Human Factors, HCI, or related field.
  • Genuine curiosity about people and experiences.
  • Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners across global time zones
  • A strong ability to tell compelling stories from data
  • Comfortable with ambiguity and can easily adjust to changing priorities
  • Experienced at conflict resolution, expectation setting and diplomacy in dealing with multiple stakeholders since the juniors will look up to you for this skill
  • Strong project management skills - experience managing and prioritizing multiple projects at various stages in the project life cycle.
  • Advanced strategic problem-solving, systems thinking, and collaboration skills
  • You balance the need for near-term solutions and long-term vision
  • You are an expert in communicating how research connects to, serves, and improves business outcomes
  • Exhibit a growth mindset
  • Comfortable speaking to a diverse group of people and leading conversations to uncover research insights.
  • Experience running, recruiting, moderating and analyzing research and thinking strategically about their application.

Employment Type: Full Time, Permanent

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Target Bangalore / Bengaluru Office Locations

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Bengaluru Office
Headquarter
Target Corporation India, Nagavara Bengaluru
Karnataka 560045
Bengaluru Office
Target Corporation India Limited, Embassy Golf Links Business Park, Challaghatta Bengaluru
Karnataka 560071

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