Lead Business Partner- Site Merch Enablement

As Lead Business Partner, Site Merchandising Enablement, you will develop and drive the strategy, operations and refinement of capabilities, tools and processes, delivering efficiency for our internal Team Members, brands to provide enhanced experiences for our guests. You will develop features, processes, tooling, and data requirements to support digital experience levers and co-create/ optimize solutions with a broad mix of partner teams across Digital, Technology, Marketing & Merchandising. At its core, this role requires a passionate and creative problem solver, proficient in technology, who is focused on developing effective solutions, driving robust change management, and delivering outcomes.

Core Responsibilities:

Cross-Functional Partnerships . Establish strong cross-functional and cross-channel partnerships across Target. Influence and leverage other teams within the broader organization to advance digital objectives through serving an active, strategic role in cross-functional quarterly planning. Promote and model key Target behaviors. Champion diversity and inclusion. Create an atmosphere of teamwork, collaboration, agility, attention to detail, and drive. Serve as business Digital Merchandising conduit to applicable stakeholders and partners.

Requirement Gathering & Collaboration. Gather business requirements, understanding business requirement and translating it into engineering/product requirement documents based on functional/ design specifications. Identify and gather the right cross-functional teams for each initiative, lay down milestones and goals and ensure timely and successful delivery of the project. Identify success metrics, build instrumentation and measurement for them and track towards meeting the objectives. Report progress and manage risks through early identification of bottlenecks and elevating discussions in case of blockers. Evaluate trade-offs between business objectives and tech challenges.

Influence without authority to drive project deliverables in cross-functional teams through data and reasoning. Build relationships and develop routines to enable a circular feedback loop with stakeholders in order to understand gaps, challenges, and opportunities in our tooling and processes and then continue to cross-share progress throughout the development process. Prioritize enhancements that improve the guest and Team Member experience across web and app. Define Digital Merchandising use cases and impact.

Problem Solving. Take complex objectives and distill them into digestible problems to solve that inspire creative and scalable solutions. Leverage user feedback, research, and networks to drive innovation and the discovery of new products, tools, data, and applications.

Change Management. Champion change management best practices while introducing new tools and processes to colleagues and stakeholders, gaining alignment and building positive energy at all levels. Discover, pilot, and scale core capabilities to fuel an optimized experience.

Process & Governance Development. Define scalable business processes, best practices and routines to operationalize new capabilities and TM tools. Establish standards and governance across key digital merchandising levers, backed by insights. Coordinate routines across Site Merchandising team to implement best practices.

Program Management. Drive program management of key process, technology and data initiatives: activate CFTs, develop timing & action, track progress, risks & dependencies. Lead UAT testing, measurement, and learning plans.
Impact-Focused Mindset: Leverage quantitative and qualitative insights to inform recommendations, own regular monitoring of capabilities, tooling, processes; make pivots as necessary to drive results across KPIs.

Documentation Resources.

Meet users where they are by offering training and support resources that are timely, flexible, and personalized to current and future needs.Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.About you:
Four-year college degree or equivalent experience (Note TII 2 year master s degree or equivalent experience)
75+ years e-commerce experience; including site merchandising, item data, product, UX, creative, operations, or related experience
Demonstrated ability to influence and lead cross-functional teams through change
Strong project management and process development skills
Ability to communicate effectively with multiple functions and levels
Results-driven leader and self-starter; high level of initiative and organization; thrives in ambiguity and fast-paced environment
Ability to work on multiple, disparate projects across disciplines at the same time, simultaneously managing working team & partners while driving outcomes
Strong technical & data acumen, demonstrated ability to size and prioritize bodies of work based on insights and drive business results
A skilled change management agent, comfortable building feedback loops and open to continuous iteration
Natural relationship builder, focused on mutually beneficial, meaningful relationship development
Active listener, with a strong sense of empathy
Experience using and implementing task management software such as Excel, MS Project, Smartsheet (edited)