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43 Tanla Platforms Jobs

Noc Engineer

4-9 years

₹ 7 - 11L/yr

Chennai

3 vacancies

Noc Engineer

Tanla Platforms

posted 25d ago

Job Description

Role: NOC Engineer Infra

Location: Chennai

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.

What’ll be Responsible for?

• Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions.

• Responsible for Incident Management life cycle & Service requests fulfilment

• Responsible for Incident logging, accurately tracks and documents all incidents.

• Adherence to the process compliance

• Adherence to the SLAs defined for the platform, Service uptime

• Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members.

• Responsible to develop SOP documents.

• Ability to deep dive into identifying the root cause of various service-impacting events and optimizing.

• Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues

• To ensure the maximum possible service availability and performance of the platforms

• Responsible for continuous improvement of the process ience

What you’d have?

• Experience of 4-6 years in NOC

• Experience in Alert/Incident Management and a good understanding of SLAs

• Troubleshooting, Problem-solving & Strong presentation skills

• Analytical and communication skills

• Strong knowledge of Linux, Network & database querying

• Knowledge of asset management

• Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds

• Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.

• Strong Linux, Networking, Log analyzing, and database querying skills.

• Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards.

• Experience in alerts mitigation & optimization - Knowledge of the ITIL framework

• Hands-on exp with observability tools will be an added advantage.

• Must have expertise in maintaining/updating asset management.

• Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking

Why Join Us?

Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.

Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.

Tanla is an equal-opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.

www.tanla.com


Employment Type: Full Time, Permanent

Read full job description

Prepare for NOC Engineer roles with real interview advice

Top Tanla Platforms NOC Engineer Interview Questions

Q1. What is concurrency. How to check performance of applications. How to handle concurrency. How many no of goroutines can be created and so on ... read more
Q2. How to make sure there are no vulnerabilities. What engineering principles you follow.
Q3. What are load balancing network devices?
View all 6 questions

What people at Tanla Platforms are saying

2.6
 Rating based on 2 NOC Engineer reviews

Likes

Best place to learn and implement.

  • Salary - Excellent
  • +6 more
Dislikes

No dislikes but no time for free hours.

Read 2 NOC Engineer reviews

NOC Engineer salary at Tanla Platforms

reported by 10 employees
₹2.5 L/yr - ₹5 L/yr
At par with the average NOC Engineer Salary in India
View more details

What Tanla Platforms employees are saying about work life

based on 110 employees
54%
72%
50%
97%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

Tanla Platforms Benefits

Submitted by Company
Quarterly rewards & recognitions
Supported education and credentials
Flexible leave policy
Learning & development
Organic goodness basket
Physical and mental wellness
Submitted by Employees
Free Food
Work From Home
Health Insurance
Team Outings
Cafeteria
Soft Skill Training +6 more
View more benefits

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