Solution Architect - Presales (10-14 yrs)

Sr Solution Architect / Pre Sales

Organisation - a market leader in providing truly unified & artificial intelligence powered Remote Monitoring, e-Surveillance, Robotics Process Automation and Operation Center as a service platform. The platform currently connecting 30K+ remote locations, 3Mn+ devices, handling 3Mn+events per day and serving 4K+ pin codes across various regions. With an experience of over a decade and a highly passionate team of 170+ members, Organisation is a leading SaaS provider in BFSI, Supply Chain, Logistics & Retail segments. The platform includes cutting-edge applications such as centralised video monitoring, AI video analytics, access control, integrated operation center powered by robotics process automation, built in SoP creation and dispatch capabilities. The software platform is offered as a service and it is cloud-ready, cloud-agnostic to ensure it is scalable and interoperable.

Organisation is looking for a Sr Solution Architect / Pre-Sales member of its growing team. The role contributes to the business by being responsible for the technical aspects of the sales cycle, transmitting knowledge and information about Organisation Products & Solutions to its partners, consultants & end users. As holder of the position, he/she will be responsible for providing presales & technical consulting support to partners/end users etc.

This involves preparing response to enquiries/RFPs/RFIs, providing proof of concepts/demos and engaging with partners & customers for designing the optimum solutions.

More specifically the work will involve but not be limited to the below:

- At all-time support and work in close conjunction with sales team.

- Making customers visits together with sales team, conducting technical workshops, advising best solution & architecture, product demonstrations & PoCs etc.

- Supporting the sales organization in tender and RFP/RFQ process and answering project related questions.

- Continuously keep the technical knowledge up to date on the latest products - Work with the central product organization and develop written pre-sales material of technical nature.

- Helping sales organization & partners to increase knowledge about Organisation product portfolio.

- Conducting partner trainings/solution seminars etc. to increase awareness & knowledge transfer.

- Follow-up on set KPI's related to the function and offer a contribution to reach the target.

Required qualifications:

1. Engineering graduate (BE/BTECH) in computer science/equivalent

2. Minimum 10 years+ of experience in pre-sales/solution designing/product support for similar products.

3. Minimum experience of 6 years in designing cloud-based SaaS products & solutions.

4. Extensive knowledge of cloud technologies.

5. Experience in Video Security & Surveillance Industry will be an added advantage.