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97 Taj Hotels Resorts and Palaces Jobs
Manager Engineering - HOD
Taj Hotels Resorts and Palaces
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Reviews financial reports and statements to determine how the department is performing against budget.
- Plans the department budget in line with the hotel targets and strategy.
- Participates in the revenue meetings and contribute towards achieving all revenue targets.
- Plans the annual HLP , operational / RM expenses.
- Plans capex, renovation and improvement plans.
- Negotiates with vendors for Engineering Annual Maintenance Contract, work orders and supplies.
- Plans monthly expenses(R M, HLP) based on revenue projections.
- Analyzes information, plans expenses against forecasted revenues so as to ensure that the departmental EBITDA % is achieved on a monthly basis.
- Manages and allocates resources to optimize cost in line with targets and conduct periodic reviews.
- Maintains good relationship with the vendors and actively involves them in new product development and quality assurance.
- Sources best products constantly and aim to improve quality by developing purchase specifications for products.
- Conducts regular manager and departmental staff meetings to ensure an effective two-way communication process is followed.
- Co-ordinates with the concerned department HOD to periodically review the equipment condition to check its efficiency and if a replacement is required.
- Walks through all areas regularly to note and immediately rectify operational flaws if any.
- Plans ensures implementation of Preventive Maintenance for guest rooms, engineering equipments and systems.
- Co-ordinates with the Security Manager and forms crisis management teams for responding to emergencies.
- Assists the Projects Team in completion of planned projects of the hotel.
- Reviews guest feedback on TrustYou (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken.
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Addresses the customer complaint stratification periodically to identify areas of improvement and implement changes in product or processes.
- Partners with Human Resources to develop departmental workforce plans, hiring schedule, interview and select candidates that demonstrate the TATA and IHCL values along with core functional expertise. Assign buddies to new team members and monitor the progress of departmental induction.
- Sets department and sub-department goals which is in line with the hotel and department strategies. Communicate goals, conduct Q-Chats (quarterly performance reviews), analyse performance and provide relevant input for training programs.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Ensures disciplinary procedures and documentation, adhering to the standards of Tata Code of Conduct and values of IHCL.
- Identifies departmental and individual training needs, develops training calenders, conducts training and recommends suitable training programs to address individual capability gaps. Participate in certification of team members in key skills. Ensures self and direct report managers attend appropriate core training classes.
- Creates a culture of recognition by actively participating in the STARS (Special Thanks and Recognition System) Program.
- Creates a culture of Trust, Awareness and Joy by conducting departmental meetings, reviewing V-Connect feedback, drawing and implementing suitable action plans.
- Approves the department duty rosters and leave applications as prepared by the Deputy Chief Engineer.
- Reviews audit findings - Safety/Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures to ensure full compliance.
- Ensures compliance to mandatory license (Fire, Local Pollution Control Board, Electrical, Elevator).
- Prepares the internal audit checklists as per the IHCL Safety Guidelines for Engineering department.
- Adheres to Engineering department legal compliances.
- Identify risks and develop HIRA (Hazard Identification and Risk Assessment) for the Engineering activities.
- Adheres to roles and responsibilities pertaining to safety as defined by the hotel from time to time as per the PCM (Progressive Consequence Management) SOP and IMBC (Incident Management and Business Continuity)
- Reviews financial reports and statements to determine how the department is performing against budget.
- Plans the department budget in line with the hotel targets and strategy.
- Participates in the revenue meetings and contribute towards achieving all revenue targets.
- Plans the annual HLP , operational / RM expenses.
- Plans capex, renovation and improvement plans.
- Negotiates with vendors for Engineering Annual Maintenance Contract, work orders and supplies.
- Plans monthly expenses(R M, HLP) based on revenue projections.
- Analyzes information, plans expenses against forecasted revenues so as to ensure that the departmental EBITDA % is achieved on a monthly basis.
- Manages and allocates resources to optimize cost in line with targets and conduct periodic reviews.
- Maintains good relationship with the vendors and actively involves them in new product development and quality assurance.
- Sources best products constantly and aim to improve quality by developing purchase specifications for products.
- Conducts regular manager and departmental staff meetings to ensure an effective two-way communication process is followed.
- Co-ordinates with the concerned department HOD to periodically review the equipment condition to check its efficiency and if a replacement is required.
- Walks through all areas regularly to note and immediately rectify operational flaws if any.
- Plans ensures implementation of Preventive Maintenance for guest rooms, engineering equipments and systems.
- Co-ordinates with the Security Manager and forms crisis management teams for responding to emergencies.
- Assists the Projects Team in completion of planned projects of the hotel.
- Reviews guest feedback on TrustYou (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken.
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Addresses the customer complaint stratification periodically to identify areas of improvement and implement changes in product or processes.
- Partners with Human Resources to develop departmental workforce plans, hiring schedule, interview and select candidates that demonstrate the TATA and IHCL values along with core functional expertise. Assign buddies to new team members and monitor the progress of departmental induction.
- Sets department and sub-department goals which is in line with the hotel and department strategies. Communicate goals, conduct Q-Chats (quarterly performance reviews), analyse performance and provide relevant input for training programs.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Ensures disciplinary procedures and documentation, adhering to the standards of Tata Code of Conduct and values of IHCL.
- Identifies departmental and individual training needs, develops training calenders, conducts training and recommends suitable training programs to address individual capability gaps. Participate in certification of team members in key skills. Ensures self and direct report managers attend appropriate core training classes.
- Creates a culture of recognition by actively participating in the STARS (Special Thanks and Recognition System) Program.
- Creates a culture of Trust, Awareness and Joy by conducting departmental meetings, reviewing V-Connect feedback, drawing and implementing suitable action plans.
- Approves the department duty rosters and leave applications as prepared by the Deputy Chief Engineer.
- Reviews audit findings - Safety/Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures to ensure full compliance.
- Ensures compliance to mandatory license (Fire, Local Pollution Control Board, Electrical, Elevator).
- Prepares the internal audit checklists as per the IHCL Safety Guidelines for Engineering department.
- Adheres to Engineering department legal compliances.
- Identify risks and develop HIRA (Hazard Identification and Risk Assessment) for the Engineering activities.
- Adheres to roles and responsibilities pertaining to safety as defined by the hotel from time to time as per the PCM (Progressive Consequence Management) SOP and IMBC (Incident Management and Business Continuity)
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Engineering Manager roles with real interview advice
What people at Taj Hotels Resorts and Palaces are saying
Engineering Manager salary at Taj Hotels Resorts and Palaces
reported by
6
employees
with 5-13
years exp.
₹4.2
L/yr - ₹11
L/yr
81%
less
than the average Engineering Manager Salary in India
View more details
What Taj Hotels Resorts and Palaces employees are saying about work life
based on 2k employees
Flexible timing
Rotational Shift
No travel
Day Shift
Taj Hotels Resorts and Palaces Benefits
View more benefits
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