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Director, EDDS Control Management Testing & Monitoring
Resy
posted 2hr ago
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Job Description
The objective of the EDDS Control Management Testing & Monitoring team within the BU s Risk ID, Assessment, Testing and Reporting pillar is to identify, assess, mitigate, and report on Operational Risk within BU processes for EDDS to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk.
EDDS is looking for a Director of Testing & Monitoring to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Director, EDDS Testing & Monitoring will:
Provide additional identification of risks throughout business processes and systems (along with business process owners)
Facilitate BUs in their risk assessments performance in addition testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)
Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making
Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
Champion risk management practices within the business
Develop key risk indicators (KRIs) for ongoing monitoring
Develop risk profiles and maintain an updated risk register(s)
Be a key leader for sharing insights, better practices, themes, etc. across the enterprise
Required Qualifications
- 6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) within financial services preferably from a globally systemically important bank (G-SIB).Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterpartsExpertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standardsExperience within financial services industryStrong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.Demonstrated hist ory and ability to manage large teams, spread over geographies and with varying backgrounds
Preferred Qualifications
Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience in at least one of the following:
o Providing identification of operational risks throughout business processes and systems
o Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
o Enhancing risk assessments and associated methodologies
o Leading independent control monitoring, including identification of control improvements
o Identifying areas of risk for intervention, including conducting independent quality assurance and process testing
o Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
ORMCM
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
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