Spa Therapist

The Indian Hotels Company Limited is looking for Spa Therapist to join our dynamic team and embark on a rewarding career journey A Spa Therapist is responsible for providing various spa treatments and services to clients, promoting relaxation, rejuvenation, and overall well-being.

They possess expertise in different spa techniques and treatments and ensure a high-quality and personalized experience for clients.

Here is a general job description for a Spa Therapist:Spa Treatments: Provide a range of spa treatments and therapies, including massages, body wraps, facials, scrubs, and other beauty and wellness services based on the client's preferences and needs.

Client Consultation: Conduct initial consultations with clients to assess their health conditions, preferences, and any specific concerns or allergies.

Customize treatments and recommend suitable therapies based on individual requirements.

Spa Procedures: Perform spa treatments following established protocols and techniques to ensure consistency and quality.

Maintain a clean and organized workspace and ensure compliance with hygiene and safety standards.

Customer Service: Provide exceptional customer service by greeting clients, explaining treatment procedures, answering questions, and addressing any concerns or feedback.

Ensure a friendly and welcoming atmosphere.

Retail Product Sales: Promote and sell spa retail products, such as skincare, body care, or wellness products, to clients based on their needs and preferences.

Provide recommendations and guidance on product usage and benefits.

Record Keeping: Maintain accurate and up-to-date client records, including treatment details, client preferences, allergies, and medical history.

Adhere to privacy and confidentiality guidelines.

Upselling and Promotions: Identify opportunities to upsell additional spa services, packages, or enhancements to clients to enhance their spa experience and generate additional revenue for the spa.

Continuous Learning: Stay updated with the latest spa trends, techniques, and industry developments through ongoing training, workshops, and self-study.

Expand knowledge and expertise in various spa therapies and treatments.

Team Collaboration: Collaborate with other spa team members, including receptionists, therapists, and management, to ensure smooth operation and efficient service delivery.

Support and assist colleagues when needed.

Skills and Qualifications:Certification or Diploma in Spa Therapy, Massage Therapy, or a related field.

Proven experience as a Spa Therapist or in a similar role.

Proficiency in a variety of spa techniques, such as Swedish massage, deep tissue massage, aromatherapy, body wraps, facials, and scrubs.

Strong understanding of human anatomy, physiology, and the benefits and contraindications of different spa treatments.

Excellent customer service and communication skills.

Ability to create a relaxing and serene environment for clients.

Knowledge of spa products and their uses.

Sales and upselling abilities to promote retail products and additional services.

Professionalism and a positive attitude.

Physical stamina and the ability to stand for extended periods and perform massages or treatments.

Knowledge of hygiene, safety, and sanitation standards in a spa environment.