ServiceNow HRSD Expert (6-10 yrs)

Job Description :

Key Responsibilities :

- HRSD Implementation & Certification : HRSD Implementation Certification is a MUST.

- ServiceNow Expertise : Extensive ServiceNow technical experience (4+ years as a Developer).

- HRSD Proficiency : Strong HRSD experience (2+ years) with Out-of-the-Box (OOTB) functionality and custom processes.

- HR Shared Services & Service Delivery : Experience in HR shared services and service delivery models.

- Full HRSD Suite Implementation : Experience with full lifecycle implementations of the HRSD suite.

- HR Domain Knowledge : Knowledge of HR functions, processes, and best practices.

- Enterprise Onboarding & Transitions : Knowledge of Enterprise Onboarding and Transitions through lifecycle events.

- Development & Support : Experience with Case Management, Knowledge Management, Custom Forms, Custom Workflows, Integration development, and support.

- Business Analysis : Gathering and documenting user requirements, translating them into technical specifications.

- Testing & Quality Assurance : Participating in testing and quality assurance activities to ensure the solution meets business requirements.

- User Training & Support : Providing user training and support on the HRSD module.

- Collaboration : Working closely with the development team, business analysts, and other stakeholders.

- Problem Solving : Troubleshooting and resolving issues related to the HRSD module.

- Continuous Improvement : Identifying opportunities for process improvement and optimization within the HRSD module.

Qualifications :

- HRSD Implementation Certification is a MUST.

- 4+ years of experience as a ServiceNow Developer.

- 2+ years of experience working specifically with the ServiceNow HRSD module.

- Strong understanding of HR processes and best practices.

- Experience with full lifecycle HRSD implementations.

- Proficiency in ServiceNow development, including scripting, workflows, and integrations.

- Excellent communication, interpersonal, and analytical skills.

- Ability to work independently and as part of a team.

Preferred Qualifications :

- ServiceNow System Administrator certification.

- Experience with other ServiceNow modules (ITSM, CSM).

- Experience with Agile development methodologies