Senior Manager - Learning & Development (10-12 yrs)

The Learning & Development (L&D) Lead at Taggd will be responsible for designing, implementing, and managing internal and client-focused training programs to drive organizational capability, enhance employee performance, and support business objectives. This role requires strategic planning, execution of learning initiatives, and collaboration with key stakeholders to ensure a high-impact learning culture.

Key Responsibilities

1. Learning Strategy & Program Management

- Develop and execute L&D strategy aligned with business goals, workforce planning, and industry trends.

- Design scalable learning frameworks, including onboarding, technical skills, leadership development, and behavioral training programs.

- Implement AI-driven learning solutions for personalized learning experiences.

2. Internal Learning & Capability Building

- Conduct training needs assessments (TNA) in collaboration with department heads to identify skill gaps and career development needs.

- Lead the design and delivery of functional, behavioral, and leadership training programs for employees at all levels.

- Develop and monitor training effectiveness metrics (ROI, NPS, skill progression) and improve learning outcomes.

- Partner with SMEs and external trainers to enhance content quality.

- Drive learning culture initiatives, including e-learning, workshops, and blended learning approaches.

3. Client Training & Enablement

- Work closely with business teams & clients to identify customized training solutions that enhance workforce effectiveness.

- Design and deliver client-specific training programs on industry trends, talent acquisition best practices, and AI-driven hiring solutions.

- Develop Train-the-Trainer (TTT) programs to upskill client teams and internal trainers.

- Track client training feedback and continuously improve training offerings.

4. Leadership Development & Talent Readiness

- Design and execute Leadership Development Programs for emerging and mid-level leaders.

- Collaborate with business heads to ensure alignment of learning initiatives with succession planning and talent mobility.

- Implement mentorship & coaching frameworks to foster leadership growth.

5. Learning Technology & Content Development

- Leverage LMS, AI-based learning platforms, and gamification to drive digital learning adoption.

- Create and curate interactive learning content, including videos, case studies, and simulations.

- Stay updated on L&D innovations to enhance training methodologies.

6. Reporting & Compliance

- Measure training effectiveness through KPIs, feedback mechanisms, and impact assessments.

- Ensure compliance with statutory training requirements (POSH, data privacy, industry certifications, etc.)

Key Competencies & Skills

- Expertise in L&D strategy, instructional design, and adult learning principles.

- Strong understanding of AI-driven talent solutions, digital learning tools, and LMS platforms.

- Experience in client-facing training and capability-building programs.

- Proven ability to manage stakeholder relationships and vendor partnerships.

- Data-driven mindset with experience in training impact assessment and ROI measurement.

- Excellent facilitation, presentation, and communication skills.