Network Engineering, Sr Staff

• Daily operational support for our LAN, WAN, Data center and wireless networks
• Troubleshooting user wired and wireless network connectivity issues
• Assistance with deployment and troubleshooting IP networks for global remote field offices and data centers
• Contribute to Network support ticketing and provide timely resolution for end user issues
• Maintain network design, configuration standards and operational consistency
• Support for network deployment and maintenance projects.
• Coordinate with vendors, partners and service providers on issues
• Monitor network stability and performance - ensuring 24x7 operations and resolving service impacts as they occur.
• Lead and collaborate with other Engineering team members in the development of technical design solutions
• Reviews and evaluates technological network related needs and recommends appropriate solutions
• Contribute to network documentation and knowledge base articles
• Participation in an on-call rotation.
• Working in rotational shifts.
• Review outages, work on permanent fix for Problem / recurring issues.
• Participate in Network automation, upgrades, deployment and Design planning, HLD, LLD document creation, update in Vision

Required Skills

• Degree in a technical discipline
• Cisco Network certifications - CCNA, CCNP
• SDWAN certification
• 8+ years of network infrastructure experience, supporting small and large enterprise environments.
• Strong understanding and troubleshooting skills on BGP/OSPF/Network Protocols.
• Good Knowledge on Cisco IOS/NX-OS
• Good Knowledge on Routing and Switching
• Good Knowledge on Palo Alto Firewall
• Knowledge of switching fundamentals such as Ethernet, VLANs and LACP.
• Knowledge of TCP/IP and routing protocols and fundamentals.
• Experience using network diagnostic and packet analysis tools.
• Experience with configuring and troubleshooting LAN, WAN and wireless issues
• Experience in configuring / deploying / supporting large SDWAN infrastructure
• Openness to upskill / cross skill on Zscaler, Palo alto FW - Having prior experience is added advantage.
• Strong verbal and written interpersonal and communication skills.
• Ability to work independently and troubleshoot problems with speed and efficiency.
• Strong customer service skills.
• Attention to detail and accuracy.
• Ability to work after hours or on weekends to support projects and maintenance activities