Online Brand Protection Analyst

✅ The Role

Are you passionate about safeguarding brands and combating online infringement?

We're looking for motivated Senior Online Brand Protection Analysts / Research Analysts to join our dynamic Global Delivery team.

In this role, you'll play a crucial part in protecting our clients' brands by identifying and removing infringing content across various online platforms.

✅ What this job involves:

• Investigate & Analyse - Dive into online marketplaces, e-commerce sites, and social media to spot infringing content. Your sharp eye for detail will be key in identifying unauthorized use of our clients' intellectual property.
• Execute Enforcement - Collaborate with online platforms, e-commerce sites, and hosting providers to initiate takedown procedures. You'll be at the forefront of ensuring our clients' content stays protected.
• Collaboration - Work closely with our Client Management teams to help achieve our clients' brand protection goals, providing insights and updates on specific cases.
• Trend Reporting - Review enforcement reports, identify trends, and provide context around unusual activities, helping to refine our strategies and improve our services.
• Strategic Input - Suggest improvements to our approach, including shifts in focus, investigative targets, or adjustments to enforcement methods.
• Adapt & Innovate - Take on program-specific tasks and adapt to changing priorities, all while contributing fresh ideas to enhance our processes.

✅ What you need to have:

• 3 years of relevant experience
• Collaboration & Relationship Building - Ability to work well with cross-functional teams and build strong client relationships.
• Time Management & Multi-tasking - Manage your workload effectively, prioritizing tasks to meet deadlines.
• Integrity & Cultural Awareness - Show professionalism and an understanding of diverse perspectives.
• Engagement & Active Listening - Be engaged in all communications and actively listen to client and team needs.
• Written and Spoken English - Excellent communication skills are a must.
• Customer Focus - Ensure a high level of service in all client interactions.
• Attention to Detail & Trend Identification Ability to spot trends and anomalies in data with precision.
• Critical Thinking & Troubleshooting - Apply analytical thinking to solve problems and provide solutions.
• Research Skills - Strong research abilities to investigate and analyze infringing content.
• Proficient in MS Office Good experience with MS Excel, PowerPoint, and Outlook is essential.
• Tech-Savvy - Good understanding of IT and internet technology.

✅ Education

We are looking for candidates who come from one of the following backgrounds:

• Graduates/Postgraduates from any discipline with experience in secondary research or data analysis.
• B.Tech graduates are welcome, with a preference for candidates with relevant experience.
• Candidates with a background in Brand Protection, Research, or Data Analysis (minimum 1 year) are highly valued.
• Law graduates with a specialization in IP law and prior experience in a law firm or corporate setting are also encouraged to apply.

This is a fantastic opportunity to develop your career in a rapidly evolving field while making a significant impact on protecting brands online. If you're ready to take on a challenging and rewarding role, we'd love to hear from you!