Inside sales Engineer

Greetings from Synergy Resource Greetings from Synergy Resource Solutions, a leading HR Management Consultancy.

Our Client, is a leading Manufacturer and supplier of Metal and non-metal Gaskets and Compression Packing used in all Industrial Segments like Food, Pharma, Power, Chemical, Steel, Sugar, Fertilizer, OEM, etc.

Position: Engineer- Inside Sales

Reporting to: Inside Sales Manager

Experience: 1-2 year

Location: Vastral, Ahmedabad

Qualification: Diploma/ BE - Mechanical or Instrumentation

Salary: 15-25k (Depends on Interview)

Office time: 9:30 AM to 6:30 PM (6 days)

Job Role:

• Collaborate with sales representatives to ensure timely and accurate order processing.
• Provide product information, pricing, and support to customers.
• Manage and process incoming sales orders efficiently.
• Coordinate with various departments to ensure timely delivery of products or services.
• Track and manage order status, providing updates to customers as needed.
• Build and maintain positive relationships with customers to enhance overall customer satisfaction.
• Address customer inquiries, resolve issues, and escalate complex problems to the appropriate channels.
• Conduct follow-up calls to gather feedback and assess customer satisfaction.
• Maintain accurate and up-to-date customer and sales records in the CRM system.
• Generate reports and analyze sales data to identify trends and opportunities for improvement.
• Work closely with the sales team to coordinate promotional activities and campaigns.
• Schedule and organize sales meetings, ensuring effective communication within the team.

Skills Required:

• Basic Engineering
• MS Office Basics
• Communication Skill with Client
• English Reading / writing / speaking
• Corporate Etiquettes

Benefits for the employees:

• Company believes in overall development of their team and work as family rather just employee and employer.
• We have team working since more than 4 years and grown in their career at best.
• We give equal importance to all the limbs i.e. financial, cultural, social of individual s growth strive to improve continuously by providing training, events, etc.

If interested, Please share your updated resume with details of your present salary, expectations & notice period.