Sales Coordinator - Back Office

Role Purpose: We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the teams activities so as to maximize their performance and the solid and long-lasting development of the company.

Role Context: HLE Glascoat Limited is a leading manufacturer of process equipment for the chemical and pharmaceutical industries. We are market leaders in Filtration and Drying Equipment and are a leading manufacturer of Glass Lined Equipment globally. We manufacture a wide range of chemical processing equipment in an equally wide range of materials for some of the most demanding applications. We are introducing new products in the market to cater same set of customers. Over the last 40 years, our consistently high quality, and our commitment to solving our customers unique process requirements has helped us build a solid reputation as a preferred supplier of process equipment.

Role Location: Anand, Gujarat

Internal Designation: Sales Coordinator / Back Office Coordinator

Team Size: Individual Contributor

Role Deliverables:

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the teams progress, identify shortcomings and propose improvements.
• Assist in the preparation and organizing of promotional material or events.
• Ensure adherence to laws and policies.
• Knowledge of SAP

Non-negotiables:

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
• Good computer skills (MS Office).
• SAP Knowledge is a must.
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Excellent verbal and written communication skills.
• A team player with high level of dedication.
• Diploma / BE - Mechanical or BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset

Budget: Competitive and better than market

Read More about us: www.hleglascoat.com