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Assistant Manager- Quality (Non-FMCG)
Swiggy
posted 4d ago
Flexible timing
Key skills for the job
Assistant Manager Quality - Private Label FMCG (Non-Food: Home Care,
Personal Care, Baby Care Products)
Location: Bangalore
Job Summary: Asst. Manager Quality Private Label FMCG (Non-Food) will be responsible for ensuring the highest quality
standards in the development, production, and delivery of Home Care, Personal Care, and Baby Care products. The role involves
collaborating with cross-functional teams, managing supplier quality, and adhering to regulatory compliance to ensure customer
satisfaction and brand reputation.
Key Responsibilities:
● Define and implement quality standards, specifications, and guidelines for Home Care, Personal Care, and Baby Care
product categories.
● Work closely with 3P Suppliers for R&D and product development to ensure products meet safety, performance, and
quality benchmarks.
● Conduct product evaluations, sensory testing, and performance assessments during development phases.
● Ensure the products comply with regulatory standards- BIS,FDA,ISO, Ayush
● Conduct comprehensive audits of Home Care, Personal Care, and Baby Care product Suppliers to ensure compliance
with quality standards and regulatory requirements.
● Ensure on boarding of New FMCG suppliers with adherence to quality and regulatory criteria.
● Analyze quality trends and implement continuous improvement initiatives across manufacturing and supply chain
processes.
● Identify root causes for quality issues and drive corrective and preventive actions.
● Provide training and support to new suppliers to help them understand and comply with company standards.
● Responsible for handling end-to-end quality operations in the retail supply chain.
● Travel to multiple 3rd party supplier locations within the city and out of the city for Quality inspections and solving the
issues.
● Framing of Specifications and SOPs for Home Care, Personal Care, and Baby Care Products
● Should have good command on leading the FMCG Nonfoods Project from development to Implementation.
● Strong Technical Knowledge on Drug &Cosmetic, Ayush license, LM , PCB & Labeling Guidelines.
● Develops and implements Nonfood regulatory and quality strategic plan for Private label brands in concert with
corporate strategic plan.
● Address and resolve customer complaints related to product quality in a timely and effective manner.
● Use customer feedback to drive product and process improvements.
● Develop supplier QA team continuously through training, knowledge sharing and follow up.
● Working and interacting daily with the 3 rd Party Suppliers and corporate QA Team on projects related to Quality and
safety efficiencies.
● Guidance needs to be provided from time to time for the Supplier Quality Team.
Key Skills:
● Ability to develop & lead the project Individually.
● Should have strong experience in managing stakeholders and understanding of the strategic sourcing process.
● Able to utilize and critically evaluate data from a variety of sources to identify root cause and lead teams towards
resolution.
● Proven experience in NonFood Categories like Home care, Cosmetics, paper & disposables, party needs, puja articles,
general merchandise etc.
● Process oriented with excellent communication and problem-solving skills.
● Strong communication skills verbal and written, ability to communicate effectively to varied audiences Self-motivated, able to perform role with minimal supervision
● Able to manage multiple priorities in a dynamic environment
● Ability to work in a team environment to consistently achieve results & achievement.
● Strong organizational skills
● Demonstrates a positive can-do excellent teamwork attitude with strong communication/ information sharing skills
● A self-starter capable of designing and implementing services/processes
● Team player who can collaborate across multiple functional areas
Qualifications:
● Bachelors/Masters degree in Chemistry, Cosmetology Chemical Engineering
● Minimum 6 years in quality assurance/quality control, preferably in FMCG (Non-Food) Home Care, Personal Care, or Baby
Care products.
● Familiarity with chemical formulations, product testing, and regulatory frameworks.
● Proficiency in quality management tools and techniques (e.g., FMEA, SPC, CAPA).
● Should have Good Knowledge on Data analysis & Excel, Word, PPT.
How to Apply
Interested Candidates please share your resumes at - sandhya.tiwari1_ch@external.swiggy.in
Employment Type: Full Time, Permanent
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