Sutherland - Manager - Presales (8-10 yrs)

Company Description:

About Sutherland:

- Artificial Intelligence.

- Automation.

- Cloud engineering.

- Advanced analytics.

- For business leaders, these are key factors of success.

- For us, they're our core expertise.

- We work with iconic brands worldwide.

- We bring them a unique value proposition through market-leading technology and business process excellence.

- We've created over 200 unique inventions under several patents across AI and other critical technologies.

- Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

- For each company, we provide new keys for their businesses, the people they work with, and the customers they serve.

- We tailor proven and rapid formulas, to fit their unique DNA.

- We bring together human expertise and artificial intelligence to develop digital chemistry.

- This unlocks new possibilities, transformative outcomes and enduring relationships Sutherland.

- Unlocking digital performance.

- Delivering measurable results.

Job Description:

Manager for Pre-Sales in this role get to:

- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

- Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful Proposals, PPT and analysis and/or keen observations.

- Work closely with sales and delivery to define solutions and present to customers, create SOW with detailed Scope.

- Strength: strong understanding of supply chain systems to define solutions.

- Travel: Travel to client place to understand the current and proposed scope.

- Improve the company: Make recommendations to enhance processes and boost ease and efficiency.

- Define Sutherland's reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Qualifications:

- A Bachelor's/master's Degree is preferred supply chain degree.

- Overall 8+ Years of experience.

- Five to Ten years of operations and management experience; Process transformation experience required.

- Experience in managing people, should not be only cross-functional experience.

- People management + Sales expertise would be ideal.

- Performance management - how does one derive actions to be taken if a certain KPI is failing, preferably if the person can talk through a real scenario from their existing role.

- Analytical ability to read and understand trends.

- Experience in creating/understanding various incentive models in supply chain.

- Experience in client-facing.

Additional Information:

- Supply Chain work experience is must.