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401 Supervisor Jobs

BPO Supervisor - Claims Adjudication

9-14 years

₹ 7.5 - 8.5L/yr

Chennai

1 vacancy

BPO Supervisor - Claims Adjudication

NTT DATA, Inc.

posted 7d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities

  • Supervises processes and/or claims processing teams ensuring highest quality of service is provided.
  • Includes the distribution of work, calculation and communication of productivity and quality results and review of audit appeals.
  • Monitors production goals of team and reports results and issues to higher-level leadership.
  • Assists team with escalated claims processing issues.
  • Reviews structured problems.
  • Selects and applies appropriate standards/guidelines.
  • Probes beyond the stated situation.
  • Identifies underlying issues and consider possible alternatives.

Preferred candidate profile

  • 8+ years of  must have strong Health Claims End to End Domain Knowledge.
  • Minimum 2 years experience as a team lead.
  • Both Under Graduates and Post Graduates can apply.
  • Excellent communication (verbal and written) and customer service skills.
  • Ability to work independently; strong analytic skills.
  • Detail-oriented; ability to organize and multi-task.
  • Ability to make decisions.
  • Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications.
  • Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills.
  • Ability to work in a team environment.

Regards,

Durga Prasad C

DurgaPrasad.C@nttdata.com




Employment Type: Full Time, Permanent

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What Supervisor at NTT DATA, Inc. are saying

Supervisor salary at NTT DATA, Inc.

reported by 5 employees with 5-12 years exp.
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₹8.1 L/yr - ₹13.5 L/yr
230% more than the average Supervisor Salary in India
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What NTT DATA, Inc. employees are saying about work life

based on 2.8k employees
67%
82%
70%
63%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

NTT DATA, Inc. Benefits

Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Job Training
Free Transport +6 more
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NTT DATA, Inc. Chennai Office Location

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Chennai Office
NTT DATA Global Delivery Services Private Limited, 5th Floor, Block 5, DLF IT Sez Park, 1/124 Mount Poonamallee Road Manapakkam, Chennai Chennai
600 089

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