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83 NTT DATA, Inc. Jobs

BPO Supervisor - Claims Adjudication

9-14 years

₹ 7.5 - 8.5L/yr

Chennai

1 vacancy

BPO Supervisor - Claims Adjudication

NTT DATA, Inc.

posted 11d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities

  • Supervises processes and/or claims processing teams ensuring highest quality of service is provided.
  • Includes the distribution of work, calculation and communication of productivity and quality results and review of audit appeals.
  • Monitors production goals of team and reports results and issues to higher-level leadership.
  • Assists team with escalated claims processing issues.
  • Reviews structured problems.
  • Selects and applies appropriate standards/guidelines.
  • Probes beyond the stated situation.
  • Identifies underlying issues and consider possible alternatives.

Preferred candidate profile

  • 8+ years of  must have strong Health Claims End to End Domain Knowledge.
  • Minimum 2 years experience as a team lead.
  • Both Under Graduates and Post Graduates can apply.
  • Excellent communication (verbal and written) and customer service skills.
  • Ability to work independently; strong analytic skills.
  • Detail-oriented; ability to organize and multi-task.
  • Ability to make decisions.
  • Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications.
  • Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills.
  • Ability to work in a team environment.

Regards,

Durga Prasad C

DurgaPrasad.C@nttdata.com




Employment Type: Full Time, Permanent

Read full job description

Prepare for Supervisor roles with real interview advice

Top NTT DATA, Inc. Supervisor Interview Questions

Q1. On an average, how many invoices can you process in a day?
Q2. What is the KPI in your organisation?
Q3. What is the difference between SLA and TAT?
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What people at NTT DATA, Inc. are saying

Supervisor salary at NTT DATA, Inc.

reported by 5 employees with 5-12 years exp.
₹8.1 L/yr - ₹13.5 L/yr
230% more than the average Supervisor Salary in India
View more details

What NTT DATA, Inc. employees are saying about work life

based on 2.8k employees
67%
82%
70%
63%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

NTT DATA, Inc. Benefits

Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Job Training
Free Transport +6 more
View more benefits

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NTT DATA, Inc. Chennai Office Location

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Chennai Office
NTT DATA Global Delivery Services Private Limited, 5th Floor, Block 5, DLF IT Sez Park, 1/124 Mount Poonamallee Road Manapakkam, Chennai Chennai
600 089

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