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Customer Relation Management
Super Scholar
posted 14d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Your profile
- A bachelor s degree in a relevant field, such as marketing, business administration, communication, or customer relationship management.
- 2+ years of experience in a customer-facing role.
- Successful record of developing and implementing customer relations strategies.
- Strong problem-solving abilities with time management skills.
- Fluency in English, Hindi and at least one regional language.
- Persuasive communication and interpersonal skills to collaborate effectively with internal teams like marketing and product development and integrate customer feedback into the company s strategies and initiatives.
- A customer-centric attitude to handle challenging client situations.
Preferred skills and qualifications
- Prior experience managing a team of customer service representatives.
- Proficiency in CRM software, such as Salesforce or Hubspot.
- Program certifications such as Microsoft Certified Dynamics 365 Fundamentals.
- Soft skills such as patience, adaptability, and empathy.
Employment Type: Full Time, Permanent
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What people at Super Scholar are saying
Customer Relationship Manager salary at Super Scholar
reported by
1
employee
with 1
years exp.
₹2.4
L/yr - ₹3
L/yr
27%
less
than the average Customer Relationship Manager Salary in India
View more details
What Super Scholar employees are saying about work life
based on 11 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Super Scholar Benefits
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