Window Server Administrator

Role & responsibilities

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, software, and hardware.
• Provide ongoing support of AWS Cloud based application systems in production including responding to service requests, problem analysis, resolution, escalation and reporting as necessary.
• Identify and participate in improvement, system renewal, stability, upgrade, and Disaster Recovery projects.
• As a member of the operations support team, interface with developers, infrastructure teams, system designers, business system analysts, application analysts and testing specialists to deliver high quality solutions and maintain a stable, high performing application environment.
• Create and maintain supporting documentation.
• Participate in various review processes - e.g Business Requirements, Test plans, Design reviews, etc to gain a solid understanding of the application and provide input into the various deliverables from a support perspective.
• Design, develop, code, test, and debug programs for various projects.
• This role includes on-call and after hours support on a team rotation basis

Preferred candidate profile

• Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
• Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
• Ability to support servers on-premise (physical/virtual), and cloud hosted (AWS/Azure)
• 2+ years of progressive information technology experience with full application development life cycle and systems integration experience using ETL tools and demonstrated experience using AWS-GLUE
• University degree in Computer Science or equivalent experience
• Familiarity with OS scripting Powershell, VBScript, Command Shell
• Experience with (or willing to learn) Python/Pyspark and GLUE
• Essential to have demonstrated strong core competency in SQL.
• Familiarity with (or willing to learn) Informatica Intelligent Data Management Cloud
• Excellent collaboration skills and proven ability to adapt to challenges, coaching and mentoring.
• Ability to work in a global multi-site environment and working in a matrix environment, onshore/offshore IT mode.
• Ability to engage with a team of diverse skill sets and interface with peripheral technical teams.
• Experience in creating technical documentation such as data mappings to reflect lineage and data flows.
• Experience with the DevOps tools (Git, Bitbucket, Jenkins, CDD, Ansible)
• Experience with Continuous Integration/Continuous Delivery (CI/CD) best practices.
• Understanding file transfer process and options (FTP/SFTP)
• Knowledge of ITIL standards and best practices
• Experience with project management and software development life cycle/SDLC; Agile and Lean (3+ years)
• Excellent documentation skills including technical writing, Visio, PowerPoint, flowcharting (3+ years)
• Strong communication and analytical skills, including conceptual, requirements interpretation, solution creation and problem-solving abilities.