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Premium Employer

Lenskart

Compare

3.2

based on 2.9k Reviews

23 Lenskart Store Manager Jobs

Jharkhand Store Manager

Lenskart.com

3.2

based on 2.9k Reviews

2-5 years

₹ 3.2 - 5.25L/yr (AmbitionBox estimate)

Bokaro, Dhanbad, Jamshedpur + 1 more

1 vacancy

Jharkhand Store Manager

Lenskart

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Finance Customer Service Salesforce Operations Analytical Chemistry Scheduling

+ 3 more

Job Description

Responsibilities Duties:

Oversee the overall operation of the store, following SOPs to bring efficiency to operations.
Ensure partners adhere to legal and operational compliance requirements.
Maintain a safe, clean, and inviting environment throughout the store at all times.
Maintain store order and ensure customer access to necessary supplies.
Manage stock levels and make key decisions on stock control.
Regularly track ticket size and convert footfalls into sales.
Ensure attractive merchandise display and store layout.
Communicate product schemes and offers to regional managers and ensure their implementation.
Arrange for required materials and procure from local and outside markets.
Ensure customer needs are met quickly, efficiently, and accurately in all areas of the store.
Complete store operational requirements, including scheduling and assigning employees.
Possess excellent communication and customer handling skills.
Lead the team by example and pay attention to detail.
Inspect materials for required quality and quantity.
Lead and manage the store strategically to grow and provide the best industry customer service.
Manage store revenue, including cash handling and bank deposits.
Ensure compliance with brand standards and prepare for mystery shops.
Monitor and control expenses for efficient store operations.
Provide meaningful insights, candid feedback, and clear direction to the team for their development.
Ensure deliveries are properly received and processed timely and accurately.
Drive food sales and become an expert in food operations.
Create an environment of diversity and inclusion within the team.
Maintain hygiene and cleanliness in the store and its vicinity.
Handle customer inquiries and close deals.
Maintain optimum inventory levels to achieve maximum cost savings without hampering the distribution process.

Requirements:

Minimum 2-5 years of experience in a similar role, preferably in a retail environment.
Strong leadership and customer management abilities.
Proven experience in managing operations and maintaining store standards.
Excellent communication and interpersonal skills.
Proficiency in written and spoken English, as well as computer skills.
Bachelors degree in business administration or a relevant field preferred.
Knowledge of mobiles and accessories is an added advantage.
Ability to work with cross-functional teams and influence strategies.
Strong analytical and problem-solving skills.
Ability to handle high-volume and unusual events with a calm demeanor.
Ability to drive profitability through financial controls and margin attainment.
Ability to recruit and select candidates to staff the store.
Ability to train and develop employees.
Ability to interpret financial information and recommend courses of action.
Ability to create and maintain a guest-centric culture within the store.
Ability to maintain the overall image of the store.
Ability to work in accordance with brand standards and guidelines.

Apply online for the Store Manager position in Chandigarh.

Employment Type: Full Time, Permanent

Read full job description

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What Store Manager at Lenskart are saying

3.1

Rating based on 355 Store Manager reviews

Anonymous · Customer Success, Service & Operations in Jalandhar

Likes

Empowerment upto some extent

Dislikes

No support No growth They will cut your salary shink part even after it's mistake of backend an AOM worst experience even at time of FNF they will cut your salary If u r from Optical background n u want earn more money n switch your career to retail then u can join 0 experience will be added to your Optical field