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1 Stops Hospitality Job
Guest Relations Executive
Stops Hospitality
posted 1d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at
goSTOPS, Indias fastest-growing backpacker hostel brand. As a key member of the team, you will be
responsible for ensuring an exceptional guest experience at our properties in North India, fostering a
welcoming and vibrant atmosphere for all visitors.
Roles and Responsibilities
Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellent
customer service throughout their stay.
Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate
completion of all necessary documentation.
Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant
departments when necessary.
Administrative Support: Maintain and organize files, records, and documents, updating them as
needed. Create and manage spreadsheets for reporting and operational needs.
Property Management Support:
Conduct inventory checks and maintain records.
Assist in the procurement of monthly supplies.
Step in as the property in-charge during the absence of the property manager.
Food and Beverage Assistance: Support the service of food and beverages to ensure guest
satisfaction.
Bookkeeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks.
Cross-Location Travel: Be willing to travel to other properties in South and West India when
required.
Qualifications / Knowledge / Experience
A minimum of 6 months of industrial training or relevant experience in hospitality.
A pleasant personality and excellent verbal and written communication skills.
Final-year student or graduate from a Hotel Management program is preferred.
Flexibility and enthusiasm for traveling across North India.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Guest Relation Executive roles with real interview advice
What people at Stops Hospitality are saying
Guest Relation Executive salary at Stops Hospitality
reported by
3
employees
₹2
L/yr - ₹3
L/yr
19%
less
than the average Guest Relation Executive Salary in India
View more details
What Stops Hospitality employees are saying about work life
based on 4 employees
Strict timing
Within country
Day Shift
Stops Hospitality Benefits
View more benefits
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