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28 Sterling Holiday Resort Jobs

Resort Manager

10-14 years

Chennai

Resort Manager

Sterling Holiday Resort

posted 1d ago

Job Role Insights

Flexible timing

Job Description

Reporting To

Regional General Manager

Key working Relationship

Resort Manager, Cluster Head & Corporate F & B Head

Qualification

Bachelors degree in Hotel Management

Experience

10 years of Exp in Hotel operations (F & B background)

Key Areas of Responsibility

Qualification & Experience

  • Participates in the development of business strategies for the Hotel which are aligned with Organization overall mission, vision, values and strategies
  • Maximises profitability and revenue by directing the operation of the Resorts
  • Develops and implements strategies and practices which support employee engagement
  • Achieves goal for Rev Par by developing and implementing yield management strategies to increase occupancy and average rate
  • Achieves customer satisfaction and room revenue goals by supervising Front Office operations
  • Develops and implements strategies to achieve goals for Willingness to Return, Customer Complaints per Thousand and the Customer Comment Index
  • Meets and exceeds the expectations of the employees by utilising leadership skills and motivation techniques to maximise employee productivity and satisfaction of direct reports
  • Maintains safe and secure environment for customers and employees
  • Creates 100% guest satisfaction by providing the guest experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver service and teamwork
  • Adheres to hotel policies and procedures
  • Minimum of 7-10 years work experience in hotel management with F&B background
  • Bachelors degree in Hotel Management
  • Experience managing to brand standards
  • Experience managing owner relationships
  • Able to resolve conflicts guests, supervisor, and employee
  • Able to collaborate effectively with other hotel employees and managers to ensure teamwork
  • Knowledge or hotel operations including preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning

Employment Type: Full Time, Permanent

Read full job description

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What people at Sterling Holiday Resort are saying

Resort Manager salary at Sterling Holiday Resort

reported by 2 employees with 22-29 years exp.
₹11.1 L/yr - ₹14.2 L/yr
56% more than the average Resort Manager Salary in India
View more details

What Sterling Holiday Resort employees are saying about work life

based on 410 employees
53%
56%
38%
95%
Flexible timing
Monday to Saturday
Within country
Day Shift
View more insights

Sterling Holiday Resort Benefits

Job Training
Cafeteria
Health Insurance
Free Food
Soft Skill Training
Free Transport +6 more
View more benefits

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Sterling Holiday Resort Chennai Office Location

View all
Chennai Office
No:2, 3, E Mada St, Nungambakkam, Chennai, Tamil Nadu 600034, India Chennai
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