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SENIOR EXECUTIVE | EXECUTIVE
Sterling Holiday Resort
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Manage inbound and outbound calls in a timely manner
- Following call centre scripts when handling different topics
- Identify the needs of customers, resolve issues, and provide solutions.
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call centre database
- Communication Skills Oral & written
- Listening skills
- Multilingual
- Language Proficiency
- Professionalism
- Multi-tasking
Previous customer service experience, especially in the hospitality industry, and a background in collections are preferred. However, freshers are also welcome.
- Graduation Required : Any Graduate
Employment Type: Full Time, Permanent
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What people at Sterling Holiday Resort are saying
Rating based on 15 Senior Executive
reviews
Anonymous · Customer Success, Service & Operations
in Chennai
Good environment and friendly people . Totally nice place to work .
- Salary - Excellent+5 more
Only job growth is less in sterling and shift timing issue .
Senior Executive salary at Sterling Holiday Resort
What Sterling Holiday Resort employees are saying about work life
Sterling Holiday Resort Benefits
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Sterling Holiday Resort Chennai Office Location
