Add office photos
Engaged Employer
i
This company page is being actively managed by
Stefanini Team. If you also belong to the team, you
can get access from
here
Stefanini
Compare
All Filters
39 Stefanini Jobs
System Admin I
Stefanini
posted 14hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
Job ID#:
58777
Job Category:
Information Technology
Position Type:
Full Time
Details:
Description :
As a System Administrator, you will have responsibilities to provide the Level 1 Technician. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create triage incidents. Good to have troubleshooting skills on Server 2012/2019. Create documentation SOP for easing out tasks resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met.
- Should have excellent written and verbal communication
- Technical team handling experience
- Good Exposure to ticketing tools (SNOW, JIRA etc.)
- Good troubleshooting skills on Server/Linux OS
- Excellent understanding of Infrastructure monitoring
- Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM)
- Administration of monitoring tools would be good to have skill
Job Responsibilities:
- Utilize different monitoring tools and email to monitor IT infrastructure for clients
- Utilize advanced hardware and software troubleshooting knowledge to support users
- Install, configure and do regular maintenance of servers on Server and Linux platforms
- Act as Liaison between client and service or hardware provider
- Define, write and maintain documentation on IT infrastructure and best practices of the client
- Participating in rotating schedule and monthly maintenance activities like server patching would be helpful
- Provide restorative or maintenance actions to resolve end-user issues
- Assist with special project work as needed
- Escalate problems to the next level of support when necessary
- Ability to work a 24 x 7 schedule required
- Passion, ambition and drive to work in an extremely demanding customer service environment
- Demonstrated ability to work under pressure
- Outstanding communication skills and a distinct passion for service IT knowledge or a completed apprenticeship
- Basic understanding of backup tool i.e. CommVault.
- Basic knowledge of Hyper-V, windows server (core and GUI) and linux server.
- Outstanding customer orientation, i.e., ability to build rapport and trust quickly and to influence an audience through communication to arrive at the best solution
- Excellent English written and verbal communication skills, i.e., active listening, ability to clearly summarize an issue, both in writing and verbally
- Excellent problem-solving skills, i.e., ability to apply a highly logical and well-organized approach to the analysis and resolution of issues
- Basic support knowledge of: MS Server7/Server 10, MS Office 2016, Internet browsers,
- Good judgment skills with a strong sense for urgency and attention to detail
Requirements:
- Minimum of 1+ years of IT Infrastructure monitoring experience
- Candidate must have experience in cross skilled trainings
- Must be Event Management Base Services
- Network Monitoring (NOC)
- Server Monitoring
- Backup Monitoring
- Hyperconverged Environment Monitoring (VMWare)
- Basic knowledge regarding MS Server MS Office 2016, Server Active Directory
- Excellent verbal and written communication skills
- Documentation skills
- Ability to complete special projects/assignments with minimal supervision
- Team and customer-oriented attitude
- Shift flexibility performing services for a 24 x 7 Global customer
- Outstanding attendance and schedule adherence
- Service Now Zabbix, Movi, Jira experience is preferred
Job Requirements
Details:
Description :
As a System Administrator, you will have responsibilities to provide the Level 1 Technician. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create triage incidents. Good to have troubleshooting skills on Server 2012/2019. Create documentation SOP for easing out tasks resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met.
- Should have excellent written and verbal communication
- Technical team handling experience
- Good Exposure to ticketing tools (SNOW, JIRA etc.)
- Good troubleshooting skills on Server/Linux OS
- Excellent understanding of Infrastructure monitoring
- Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM)
- Administration of monitoring tools would be good to have skill
Job Responsibilities:
- Utilize different monitoring tools and email to monitor IT infrastructure for clients
- Utilize advanced hardware and software troubleshooting knowledge to support users
- Install, configure and do regular maintenance of servers on Server and Linux platforms
- Act as Liaison between client and service or hardware provider
- Define, write and maintain documentation on IT infrastructure and best practices of the client
- Participating in rotating schedule and monthly maintenance activities like server patching would be helpful
- Provide restorative or maintenance actions to resolve end-user issues
- Assist with special project work as needed
- Escalate problems to the next level of support when necessary
- Ability to work a 24 x 7 schedule required
- Passion, ambition and drive to work in an extremely demanding customer service environment
- Demonstrated ability to work under pressure
- Outstanding communication skills and a distinct passion for service IT knowledge or a completed apprenticeship
- Basic understanding of backup tool i.e. CommVault.
- Basic knowledge of Hyper-V, windows server (core and GUI) and linux server.
- Outstanding customer orientation, i.e., ability to build rapport and trust quickly and to influence an audience through communication to arrive at the best solution
- Excellent English written and verbal communication skills, i.e., active listening, ability to clearly summarize an issue, both in writing and verbally
- Excellent problem-solving skills, i.e., ability to apply a highly logical and well-organized approach to the analysis and resolution of issues
- Basic support knowledge of: MS Server7/Server 10, MS Office 2016, Internet browsers,
- Good judgment skills with a strong sense for urgency and attention to detail
Requirements:
- Minimum of 1+ years of IT Infrastructure monitoring experience
- Candidate must have experience in cross skilled trainings
- Must be Event Management Base Services
- Network Monitoring (NOC)
- Server Monitoring
- Backup Monitoring
- Hyperconverged Environment Monitoring (VMWare)
- Basic knowledge regarding MS Server MS Office 2016, Server Active Directory
- Excellent verbal and written communication skills
- Documentation skills
- Ability to complete special projects/assignments with minimal supervision
- Team and customer-oriented attitude
- Shift flexibility performing services for a 24 x 7 Global customer
- Outstanding attendance and schedule adherence
- Service Now Zabbix, Movi, Jira experience is preferred
Pay Range:
Based on Experience
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for System Administrator 1 roles with real interview advice
People are getting interviews at Stefanini through
People are getting interviews through
(based on 21 Stefanini interviews)
Job Portal
Walkin
Referral
Recruitment Consultant
38%
19%
14%
5%
24% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Stefanini are saying
Rating based on 4 System Administrator 1
reviews
Anonymous · IT & Information Security - Other
in New Delhi
Likes
Salary structure
Dislikes
Management of some person
Read 4 reviewsSystem Administrator 1 salary at Stefanini
reported by
48
employees
with 1-5
years exp.
₹3.5
L/yr - ₹6
L/yr
At
par with the average System Administrator 1 Salary in India
View more details
What Stefanini employees are saying about work life
based on 233 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Stefanini Benefits
View more benefits
Compare Stefanini with
Accenture
Compare
IBM
Compare
TCS
Compare
Infosys
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
Cognizant
Compare
Capgemini
Compare
Xoriant
Compare
CitiusTech
Compare
HERE Technologies
Compare
BT Business
Compare
HTC Global Services
Compare
Tietoevry
Compare
Collabera Technologies
Compare
Unisys
Compare
Slk Software Services
Compare
Altimetrik
Compare
Apexon
Compare
Similar Jobs for you
Share an Interview