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66 Startek Jobs

Assistant Manager

2-6 years

₹ 4 - 5L/yr

Lucknow

4 vacancies

Assistant Manager

Startek

posted 15d ago

Job Role Insights

Flexible timing

Job Description

Roles and Responsibilities

  • Manage the TL and span responsible for CSAT and shrinkage attrition.
  • Develop and maintain strong relationships with existing customers to increase repeat business and referrals.
  • Need to work on SLA and client requirements for non sales process
  • Provide excellent customer service by resolving client queries and concerns in a timely manner.

Desired Candidate Profile

  • over all 6 years experience and 2 years domain experience required in customer support.
  • Excellent communication skills with ability to handle high-pressure situations effectively.

Employment Type: Full Time, Permanent

Read full job description

Startek Interview Questions & Tips

Prepare for Startek Assistant Manager roles with real interview advice

Top Startek Assistant Manager Interview Questions

Q1. What would you do if you win 1billion dollar lottey?
Q2. If you will get a call and customer is very frustrated and then how will you handle..?
Q3. What do you know about Call Centre?
View all 180 questions

What people at Startek are saying

3.7
 Rating based on 113 Assistant Manager reviews

Likes

Overall good company, if I got opportunity with growth again wish to join.

  • Salary - Excellent
  • +5 more
Dislikes

Difficult to maintain personal & professional life.

Read 113 Assistant Manager reviews

Assistant Manager salary at Startek

reported by 402 employees with 5-14 years exp.
₹3 L/yr - ₹10 L/yr
23% less than the average Assistant Manager Salary in India
View more details

What Startek employees are saying about work life

based on 7.6k employees
55%
46%
71%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Startek Benefits

Job Training
Cafeteria
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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