Senior Manager Learning Programme, Risk & Compliance

This role could be based in India or Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you only select a country where the role is based

The role holder will be responsible to program manage the build of Compliance Academy modules catering to the Compliance roles to supplement the Master Generalist Accreditation. The modules to be developed will consist of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering, science & quality related modules. In addition, the role will be responsible to curate/ leverage existing material/ programs around key human behavioural skills and leadership skills in support of the development of a fit for future compliance function.

Learning Needs Assessment

• Continuously assess skill requirements of various personas within CFCC in order to identify specific training needs pertaining to technical, behavioural and leadership areas.

Compliance Academy and Training Program Design

• Manage the ongoing development of compliance academy and support the design of learning programs, catering to advisory and professional service roles within Professional Services, in alignment with the identified learning needs Support the organisation, development and implementation of in house training programmes in line with the design program structure, including accreditation programmes for newly recruited staff for Professional/ Managed services.
• Support the development of training calendars based on training programs and identified needs of all personas within CFCC.

Content Curation

• Liaise with In-house (people capability team, CFCC SME s) and external agencies to support the content development for Compliance modules catering to Advisory & Professional Services roles consisting of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering, science & quality related modules.
• Leverage and reference existing content and learning journeys around relevant behavioural and professional skills
• Leverage existing initiatives and, where necessary, accelerate the rollout; including but not limited to existing leadership programs such as Leader-4-Leader, Ignite Coaching and Core leadership. Identify & develop bespoke initiatives to address any inherent skill shortages.

Vendor Management

• Manage vendor relationships in lieu of any external certifications that may be required for specialists as part of the designed training and accreditation programs

Training Performance

• Ensure administration of pre- and post training assessments and feedback on usefulness, content, delivery and training performance, and analyse results in order to take steps to increase its efficiency and effectiveness.

Mass Awareness

• Coordinate within CFCC and People Capability team to prepare communication material such as video nuggets and others for spreading mass awareness across the organization through digital medium.

Key Stakeholders

• People Capability Team
• CFCC Leadership
• CFCC SME s and Process Owners
• Global HRBPs
• Professional Excellence Team

Other Responsibilities

• Embed Here for good and the Group s brand and values within the role s remit
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

• Human Resources Consulting
• Influencing Through Expertise
• Business Intelligence
• Talent Management
• Planning: Tactical, Strategic
• Content Curation
• Programme Management
• Organizational Change Management
• Training Management
• Training Needs Assessment

• Academic or Professional Education/Qualifications: Desirable - Professional Qualification in Business Management / Human Resources
• 8 to 10 years of experience in Training Management with experience of content curation
• Licences and Certifications/accreditations: Desirable - Professional certifications in HR
• Professional Memberships: Desirable - Membership with professional associations
• Bank training: Not Applicable
• Languages: English, [any other language required for the role]

Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.