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Senior Collections Analyst

2-5 years

Gurgaon / Gurugram, Bangalore / Bengaluru

1 vacancy

Senior Collections Analyst

SPRINKLR

posted 10hr ago

Job Description

Learn more about our culture and how we make our employees happier through The Sprinklr Way .
Job Description
A/R Credit Collections Representative will be mainly responsible for collections from our India and APAC customers. This includes calling clients directly and troubleshooting any issues that may arise.
The person will work with our Sales Team to understand the nature of the contracts and to efficiently set permanent communications channels with our clients Accounts Payable teams
What Are Your Responsibilities!
  • Pro-actively ensuring cash collection on due dates.
  • Work with clients on various inquiries, while tracking down outstanding debt.
  • Allocate cash receipts, balancing customer accounts.
  • Prepare aging reports and calculate Bad Debt accrual according to company policies.
  • Track withholding of taxes
Who You Are & What Makes You Qualified!
  • Track record of delivery within Collections.
  • Shown experience with leading multiple currencies in various countries.
  • Knowledge of VAT/GST and other country specific invoicing requirements
  • High level of communication with a keen eye for detail.
  • Develops rapport quickly and is an outstanding partner.
  • Takes accountability for their work and is always looking to improve.
  • Great communication - Written & Spoken skills.
You know Youre Successful if .
  • The aging and DSO are reduced and kept low.
  • Cash collection Dollar targets are met.
  • Clients will systematically call/email to advise of payment.
  • Month-end close activities performed accurately and timely.
Why Youll Love Sprinklr:

Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

Employment Type: Full Time, Permanent

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What people at SPRINKLR are saying

What SPRINKLR employees are saying about work life

based on 307 employees
79%
89%
79%
68%
Flexible timing
Monday to Friday
No travel
Day Shift
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SPRINKLR Benefits

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Compensation & Equity
Health & Wellness
Holiday & Flexible PTO
Learning & Growth
Submitted by Employees
Work From Home
Free Food
Cafeteria
Health Insurance
Team Outings
Job Training +6 more
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SPRINKLR Gurgaon / Gurugram Office Location

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902 Iris Tech Park, Sector 48, Gurgaon, India Gurgaon

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