Upload Button Icon Add office photos
filter salaries All Filters

11 SplashLearn Jobs

SplashLearn - Customer Relationship Management/Growth & Retention Marketing Role (3-6 yrs)

3-6 years

SplashLearn - Customer Relationship Management/Growth & Retention Marketing Role (3-6 yrs)

SplashLearn

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

Role & Responsibilities :

CRM Strategy Development and Execution:

- Develop and implement comprehensive CRM strategies using Clevertap, MoEngage, or similar platforms to enhance customer engagement and retention.

- Plan and execute targeted CRM campaigns across various channels including, push notifications, and email marketing.

- Collaborate with cross-functional teams to align CRM initiatives with overall business objectives.

- Monitor campaign performance, analyze results, and iterate strategies for continuous improvement.

- Stay updated on platform enhancements and best practices to leverage new features effectively.

- Conduct regular audits of platform configurations and workflows to maintain data integrity and efficiency.

Email Marketing and Automation:

- Design and execute targeted email marketing campaigns using Clevertap, MoEngage, or similar platforms, leveraging segmentation and personalization features.

- Develop responsive HTML email templates and ensure compatibility across various devices and clients.

- Implement automated workflows for onboarding, nurturing, and re-engagement campaigns.

Data Analysis and Reporting:

- Extract and analyze customer data from Clevertap, MoEngage, or similar platforms to derive actionable insights and inform decision-making.

- Generate regular reports on key performance metrics, including campaign effectiveness, customer engagement, and conversion rates.

- Monitor trends and identify opportunities for optimization and growth based on data analysis.

- Conduct & analyze A/B testing, and implement improvement.

Customer Segmentation & Targeting:

- Identify customer data & behavior patterns to segment customer base and identify target groups

- Develop strategies to engage each segment

Domain Health Check and Deliverability:

- Conduct regular domain health checks to ensure optimal email deliverability and inbox placement.

- Monitor sender reputation metrics and implement strategies to maintain high deliverability rates.

- Collaborate with IT and deliverability teams to troubleshoot and resolve any deliverability issues.


Functional Areas: Other

Read full job description

Prepare for Customer Relationship Manager roles with real interview advice

What people at SplashLearn are saying

What SplashLearn employees are saying about work life

based on 44 employees
83%
100%
94%
67%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

SplashLearn Benefits

Health Insurance
Team Outings
Cafeteria
Work From Home
Free Food
Job Training +6 more
View more benefits

Compare SplashLearn with

BYJU'S

3.1
Compare

Toppr

3.4
Compare

Unacademy

3.0
Compare

Vedant

4.2
Compare

MeritNation

3.6
Compare

Cuemath

3.8
Compare

Embibe

3.5
Compare

upGrad

3.7
Compare

Testbook.com

3.5
Compare

MagicPin

2.6
Compare

HealthKart

4.0
Compare

Awign Enterprises

4.0
Compare

Nestaway

3.9
Compare

Shaadi.com

3.3
Compare

Simplimadly

Compare

Ketto

3.9
Compare

Droom

3.7
Compare

ShopX

4.3
Compare

Meritto

3.6
Compare

HomeBazaar.com

3.9
Compare

Similar Jobs for you

Assistant Manager at SplashLearn

3-7 Yrs

₹ 6-20 LPA

Marketing at Faction Global Infotech Pvt Ltd

3-9 Yrs

Not Disclosed

Marketing at Red.Health

3-6 Yrs

₹ 9-16 LPA

Marketing at Red.Health

3-10 Yrs

₹ 10-40 LPA

growth manager at PhonePe

3-7 Yrs

₹ 15-30 LPA

Growth Marketing Manager at Aisensy Communications Private Limited

3-6 Yrs

₹ 10-15 LPA

Product Marketing at FITPASS

3-6 Yrs

₹ 15-30 LPA

growth manager at Swiggy

4-6 Yrs

Not Disclosed

growth manager at Clinikk

3-4 Yrs

₹ 7-10 LPA

Marketing at Minimalist

1-3 Yrs

₹ 15-18 LPA

Recently Viewed

JOBS

upGrad

No Jobs

REVIEWS

HDFC Life

No Reviews

REVIEWS

Aarvi Encon

No Reviews

JOBS

KredX

No Jobs

JOBS

Prescient Healthcare Group

No Jobs

REVIEWS

Experis IT

No Reviews

REVIEWS

Experis IT

No Reviews

REVIEWS

Experis IT

No Reviews

JOBS

Arco Lab

No Jobs

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent