Sales Coordinator

Job Description Sales & Marketing Executive

Company: Spectrum Electrical Industries Limited
Location: Mumbai
Department: Sales Coordinator
Experience: 2 5 Years
Employment Type: Full-time

Job Summary:

We are looking for a Sales & Marketing Executive to handle customer inquiries, quotation follow-ups, order management, and negotiations. The ideal candidate should have strong communication skills, a customer-centric approach, and proficiency in Advanced Excel and SAP. This role requires close coordination with internal teams and customers to ensure seamless order processing and business growth.

Key Responsibilities:

1. Customer Inquiry Handling & Relationship Management:

• Respond to customer inquiries regarding products, pricing, and technical details.
• Build and maintain strong relationships with existing and potential customers.
• Provide timely resolutions to customer queries and ensure a smooth communication flow.

2. Quotation Follow-Up & Order Management:

• Prepare and send quotations to customers as per company pricing policies.
• Follow up on pending quotations and convert inquiries into orders.
• Manage order processing, tracking, and timely coordination with production & dispatch teams.
• Ensure accuracy in SAP order entries and sales documentation.

3. Negotiation & Sales Closure:

• Negotiate pricing, payment terms, and delivery schedules with customers.
• Work closely with internal teams to meet customer-specific requirements.
• Achieve sales targets by converting leads into successful orders.

4. Reporting & Data Management:

• Maintain records of customer interactions, orders, and follow-ups.
• Prepare MIS reports using Advanced Excel to analyze sales trends and order status.

Key Skills & Competencies:

✔ Strong understanding of sales processes, order management, and customer handling.
✔ Excellent negotiation and communication skills.
✔ Proficiency in Advanced Excel (Pivot Tables, VLOOKUP, Data Analysis) & SAP ERP.
✔ Ability to multitask and manage multiple inquiries & orders efficiently.
✔ Strong problem-solving skills and a proactive approach.

Qualifications & Experience:

• Education: B.Tech (EE, ME ) / MBA
• Experience: Minimum 2-5 years in sales, marketing, or order management.