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3 Concentrix Corporation Specialist Jobs
Wellbeing Specialist
2-3 years
₹ 5.6 - 7.1L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Wellbeing Specialist
Concentrix Corporation
posted 15d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Title:
Wellbeing Specialist Job Description
.
Role and Key Responsibilities:
This role is responsible for delivering counselling sessions and wellness program activities to individuals and teams who work in the Content Moderation space on highly sensitive content as well as liaising directly with the internal stakeholders. This role will also work closely with our delivery team and client.
Strategy:
- Drive initiatives developed by the site lead.
- Evaluate program effectiveness and analyze data and share the insights with the Wellness Lead.
- Driving Continuous Improvement Initiatives
Employee care:
- Conduct needs assessments/ psychometric assessments and share the results with Wellness Lead.
- Monitor health of employees and work with Wellness Lead to build individual wellbeing strategies.
- Conduct 1:1 counseling session to guide and coach the employees.
- Monitor employees progress on a regular basis to ensure that their needs are met by the course of action, and to adjust it if necessary.
- Manage critical cases and ensure appropriate escalation procedures are followed.
- Tracking all data and share the insights with Wellness Lead
In Group Workshops/Sessions
- Design activity-based, customized workshops based on the particular nature of the work: On how to maintain personal life balance, stress management, anger management, how to overcome depression, therapies, etc.
- Address common observations/issues and share it with Site Lead.
- Create report on health outcomes of employees.
Reporting & Communications:
- Communicate with the Wellness site Lead on a regular basis to discuss observations and insights, risks and concerns.
- Create all communications to agents.
- Oversee dashboards and reports creation.
- Managing personal confidential records and reports on dashboards.
Key skills & knowledge:
- Minimum 2-3 years of experience in the wellness or psychotherapy field
- Additional certifications in a range of therapies would be beneficial (CBT, ACT, DBT, MBSR, etc)
- Have completed the continuous professional development necessary to maintain good standing within their professional society/body.
- Have experience managing client accounts and wellness programs.
- Excellent communication skills
- Empathic and engaging work style works well with teams and individuals.
- Able to build trust and rapport with clients and colleagues.
- Takes a thoughtful and proactive approach to employee wellbeing initiatives.
- Client account management exposure
- Content Moderation experience
Educational Qualification:
Must hold a current license to practice or be educated to master s degree (MA/ MBA / MSc / MPhil Psychology) in any of the following areas:
- Clinical, Counselling or Health Psychology
- Industrial or Organizational Psychology
- Therapeutic Counselling
- Psychotherapy
- Clinical Social work
Disclaimer: -
Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment , processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.
Location:
IND Bangalore - Bagmane World Technology Center - OPAL Block Language Requirements:
Time Type:
Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Employment Type: Full Time, Permanent
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People are getting interviews at Concentrix Corporation through
People are getting interviews through
(based on 1.2k Concentrix Corporation interviews)
Job Portal
Referral
Walkin
Recruitment Consultant
Company Website
Campus Placement
23%
18%
18%
8%
7%
1%
25% candidates got the interview through other sources.
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Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Specialist at Concentrix Corporation are saying
Rating based on 7 Specialist
reviews
Anonymous · Technology / IT
in New Delhi
Likes
Totally waste of time to work there if you work in IT.
Dislikes
It's BPO not IT company.
Read 7 reviewsSpecialist salary at Concentrix Corporation
reported by
35
employees
with 2-13
years exp.
₹2.8
L/yr - ₹9
L/yr
43%
less
than the average Specialist Salary in India
View more details
What Concentrix Corporation employees are saying about work life
based on 25k employees
Flexible timing
Rotational Shift
No travel
Day Shift
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